Customer Reviews BCBGeneration Katchen

I have been wearing the original version of this shoe for over six years and just ordered my fourth pair to find out they completely altered the design and feel of the shoe. It used to be elegant and chic, but now it feels clunky and cheap. The sides of the shoe now go too high, especially in the back by the heel and they heightened the toe area, creating too much space. The original had a great design, I wish they had not changed it as I would have worn it forever. This will now be my last pair of the Katchen.

Disappointed - Being a complete fan of anything that has a pointy toe, I was so excited to receive a pair of these shoes in the mail, especially in a sexy gold embossed snake color. To my disappointment, when I put the shoes on, it made my feet look terrible. The toe box hugged my toes in such a way that the pointed toe looked strange and bended around my toes. I hated this style on my feet. You could see every dip and valley of my toes through the material of this shoe.

Sexy but Uncomfortable - A few hours in these shoes leads to several days of pain in the balls of my feet. This is especially disappointing because my other styles of BCBGirls are both sexy and comfortable. About sizing--I have always worn a 6, but in all my BCBGirls I have to wear a 5.5.

I own a pair that I bought 5 years ago and I love the way they look on my feet. I just purchased a new pair a few days ago because I liked what the new heels look like in the picture. I was very disappointed when I got it, the new design just does not flatter my feet. The sides are much higher and my feet does not look sexy in it. I will be returning them.

Definitely a downgrade from what the shoe used to be. I've gone through 3 pairs of this shoe before they changed it. The insole now felt cheap & the part that hits right below the ankle bone actually kept hitting the bone. I wore it for about 30 seconds before I decided it was time to return. Felt like breaking up with an old friend.

I have been loyal to this shoe for over 4 (maybe 5) years. I wear them for their comfort and sexy style. Typically they last me a year of heavy/constant wear. This last pair--lasted about 1-2 weeks. The insole is now a flimsy sticker that peeled off after a week and the stitching that used to hold together the part where the front of shoe meets the sides also came apart. Zappos was super gracious and sent me another pair to try on Zappos dime. While thankful for the great customer service and the courtesy, I have to report the same thing happened to this pair. When you take the shoe off it now exposes ugly innards of the shoe's sole as well being able to feel nails/staples/sharp edges poking through bottom of my foot. It was a nice ride while it lasted. Never again.

I'm normally a fan of BCBGeneration, however, these are the worst shoes I have ever purchased. The toe is more square than it appears and they are not comfortable at all. The bottoms are also a little too smooth and I have slipped on slightly wet surfaces because of it.