Customer Reviews SOREL Caribou™

Can't believe these are receiving 5 stars. I give them 1 star, and that's being charitable. They weigh a ton. Impractical for anything but a short walk. But the worst thing about them is the boot liner. I got the worst rash of my life on my lower leg from the recycled material used in the liner. The first time it happened I thought it was a fluke, but the next time I wore them it was even worse. Thank goodness Zappos has such extraordinary customer service. I called almost a year after buying these, and Dominique, the customer service representative I spoke to, could not have been more helpful. She arranged for me to return the boots free of charge, then price matched a pair of Keen boots I saw on another site, so I got a straight exchange for no additional charge. It's that kind of customer-focused experience that gives Zappos its deserved reputation. They have earned my trust and admiration, and I will gladly tell this story to many of my friends. Well done, Zappos!

Love these boots; great for winter storms where snow is over 4 inches.

Had these boots 40 years ago and was excited to find them again! A classic that won’t disappoint in cold, snowy conditions! No bad weather, just bad clothing choices! These are perfect!

I usually am wearing a size 11 (blundstones), but had to downsize to a 10 in Sorrel, and they're still plenty roomy. SO easy to slip on and off in winter snow and muddy slush and plenty warm in the Northern New Mexico mountains. I think it's funny that even though they're considered, or used to be, the standard winter boot, everbody complements them literally ever time I wear them. A great boot that is warm, comfortable, stylish, and long lasting. If they fit right and feel good, you just can't go wrong with these.

These are tried and true boots and still appear to live up to their legacy. Warm and comfortable. I have been wearing size 10.5-11 in most other shoes, but I had to downsize to 10 on these, Zappos was easy and accomadating with the return and shipping was fast. I'll stick to Zappos for my shoe needs.

Needed bioots to do snow blowing and shoveling and walk in deeper snow. These work perfectly. Very comfortable.

Boots are great I would order a half size down. The only criticism I could give is I wish the tongue of the boot had some fur or protection on it. Other than that, they work great for the winter

The boots are great but I would order half size down. I had to exchange for a half size smaller

It is a true fit. I ordered a 10.5 and they are awesome. They are nice and warm. Can’t wait for snow season.