Customer Reviews KEEN Austin
Write A ReviewRating Summmary:
799
799 total reviews
Review Breakdown:
49%5Rated 5 stars out of 5
35%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
85%"Felt true to size"
85%"Felt true to width"
58%"Moderate arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am a massage therapist, thus I am constantly on my feet. I need shoes with a wide base that cushions while I work. These shoes are great! I hope they last for a while.
Tim G, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shopping only online, I obviously had not seen these shoes before purchasing. I was immediately, and still am, impressed by the quality and overall fit-and-finish of the shoes. They are much nicer than the impression I got from the photos. I was expecting something a little more casual. However, they are in no way too formal and are equally comfortable wearing them to work or a nice dinner. The fit is perfect and the sole is very comfortable, almost gel-like, yet supportive. The sides feel a little stiff still, but they are slowly becoming more pliable as they break in. I would highly recommend and will buy Keen's from Zappos again. Thanks for the super-fast delivery Zappos, next-day!
John C, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe is made for me...an avid walker with feet wide at the toes, narrow at the heels. Two of my sons wear them too! My sixth pair of Keens, third pair of Austins...and I think this style has improved over time...more heft in the outer soles (I wear an extra inner sole.) As always, Zappos treats me like their most important customer...so I keep coming back!
I'd also recommend:
Only Keens are made like Keens...try their insulated hikers.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love the shoe. I am not used to shoes with that much arch support... Took a few days to get used to it. Now fit is great and very comfortable. I ordered 8 1/2. I have a wide foot and fit is snug. Someday, I would like to try a 9 to feel the difference. I love Keen shoes! Zappos seems great company. First order.
DBM, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are great! Keens are true to size! This is my third pair of Keens and my son is on his second pair and we could not be happier with the quality and fit of these shoes. I would recommend the shoes to anyone. I will be a buyer of Keens again! Also, Zappos did it again...they promised the shoes would be there on a Wednesday and they came a day early. It was a nice surprise. A great company! Thank you!
I'd also recommend:
Clarks
Patrick, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are great shoes, I totally love them. They are stiff out of the box, so they some break-in time. Sizes were spot on on this.
Jason, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have had these shoes for over a year now and they are my most worn pair of shoes. They are very comfortable, temperature, arch support, sizing. Just marvelous. I had a different pair of Keens that I wore through in a year, but these seem to have much more time to go. The issue for the other pair was simply a thin rubber sole. This shoe has a much thicker sole and I don’t worry about wearing through them. I would recommend these shoes for any type of activity other than athletic sports. They fit perfect out of the box, and even after one year of wear, they still fit great. They are my favorite shoes!
DVIII, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
This is the second pair of Keen Austins I have purchased and they are my favorite shoes. Very comfortable and eye catching. In fact I spotted these shoes on a man in a rest stop while I was travelling and that is how I got hooked on them. I am ordering some for my son for Christmas. Zappos is a wonderful shoe source.
Ken H, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Love these! Very comfy right out of the box with great arch support. I usually can\'t wear shoes without removing the inserts and adding my own arch supports, but these were perfect without them.
Wendy, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Very comfortable out of the box. They really do fit and feel like a shoe version of my Keen sandals (which are a summer staple). The style is a bit less conservative than my other shoes, so are not great for a business casual office. Great weekend/knock-around shoes. I can easily imagine how these would be a great travel shoe (as other reviewers have commented).
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
My husband needed some comfortable shoes for a planned trip to Europe. This was his first pair of Keens and he was buying them on my recommendation. He is very happy with them. We did a lot of walking and they were very comfortable for all moderate terrain, and very good on the cobblestone streets of Europe. He normally wears a size 12 and did not have to up a size. As always, Zappos had the shoes on our front porch the next day. And for shoes like Keens that aren't necessarily mainstream, Zappos is a great way to shop because of the good selection of styles and colors and the almost instantaneous delivery.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
These shoes are great! I decided to purchase these a few days before a trip to Scotland. I took them out of the box, and they fit perfectly. No need to order up or down, just order your shoe size. They provided wonderful support for the entire 14 days I wore them, 14 straight days of only these shoes. I never once felt uncomfortable; no "breaking in" period, just a great fit from the start to the end. Worth the price for sure!
Eric, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
I purchased these for my husband who suffers with peripheral neuropathy. He has to be very careful with his choice of shoes so there is no chance of sores to his feet. Because he has stability issues also, I thought Keens would be a perfect solution. I have a pair of the same shoes and have had no more foot problems when wearing them, especially no pronation. This shoe has been a perfect match for my husband, addressing most all of his foot issues and allowing him to once again be able to walk without falls, sores, or pain! Anyone suffering from diabetes, pronation, weak ankles, etc. should consider this shoe as a fashionable alternative to other designs. Orthopedic inserts are no problem due to the roomy shoe, especially the toe box.
I'd also recommend:
We don't believe there is a better brand for the foot issues we have.
Cat F, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
I bought these because I was taking a two-week vacation to Australia and didn\'t have any walking-around-all-day shoes. I ordered them four days before I left, and I was a little concerned because I wasn\'t really going to have time to try them out or break them in before I left. Not normally a smart thing to have done, but I needn\'t have worried in this case. These shoes fit great, right out of the box, and feet never felt tired wearing them. I did, in fact, wear them for two weeks straight while I was on vacation (they were the only shoes I brought with me), and both they and I held up well.\r\n\r\nI like the styling on these, and they have become my go-to casual shoes. They do have the typical Keen styling with the relatively wide toes, but I think it works for these.
Greg D, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Yay! I love Keen Austins. This is my third pair, and I doubt I'll ever buy anything else as long as these are still in production. The Austin, like all Keens, have a very nice wide toe for people with wide feet, like myself. These shoes are the most comfortable, accommodating shoes I've ever put on. I just love them more than I can describe. Keen's are durable, American made, and roomy. Worth every penny!
Matthew C, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
These shoes are awesome! I got these the day before I went on a camping trip in South Dakota. I wore them to hike in Badlands National Park and at Devil's Tower. They fit perfectly from the moment I put them on. I had no chafing on my heels the way I do with most shoes. There is plenty of room for my toes (which is great because I have some toe issues). These shoes were simply the best fitting, most comfortable pair of shoes that I've ever bought!
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
I really enjoy these shoes. They have a distinct look that goes well with jeans or other casual clothing. \r\n\r\nThey are also very comfortable. They provide good structural support, specially for the sole of the foot, without feeling rigid. They are pretty light in weight and can be worn all day long. They are true to size so there is no need to order higher or lower size. They accommodate feet that are slightly wider than normal well. Overall a very nice pair of shoes.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
The shoes are great, The price was right. Shipment was very fast. I couldn\'t be more pleased with the service rendered.
Stan D, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
This is really the Swiss army knife of shoes. It is rugged, good-looking, subtle, comfortable and very well priced. I wore a pair for two years although I'd really recommend not doing that. I definitely recommend pulling out the Keen insole and replacing it with something more comfortable. With that, you should be able to walk to the moon. I've found with these Keen Austins that I need only pack my running shoes as these serve as a general-purpose shoe and also a business-friendly shoe (definitely wouldn't wear them to anything terribly formal, of course, but meetings and such, sure).Finally, the newer model feels a bit improved as the shoelaces are more durable (some sort of nylon webbing instead of big cotton braiding) and the sole seems different.Simply a great shoe.
I'd also recommend:
ecco
Joseph H, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Zappos is awesome! I ordered these shoes a while ago and the day I ordered them I got an email stating that they bumped my shipping up at no charge. The next day I was in these, talk about service! The shoe itself is freaking amazing. My friend turned me on to Keens. So i picked up a pair of the Newports at a local retail store (they were on sale) and, man, never in my life have I had a shoe that was like walking on a marshmallow while at the same time being extremely durable and supportive. My only real beef with them is that the shoe laces aren't that long, but it's not really a problem. I'm just used to "gym shoes" that have longer than normal laces.
I'd also recommend:
Keen, New Balance
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
These are very comfortable shoes. The arch support is spot on for my feet (high, but not overly hard), the toe box is amazing (larger than your average toe box), and the quality, while too early to say for certain, seems high enough to last a long time. If you have arch problems, or need a lot of support like I do, then these are an excellent choice.
Brad, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
These are great shoes. I've been looking for a shoe to replace my very well worn Juneaus, which Keen does not make any more. I wanted a nice black leather shoe without all the insulation of the Juneaus (read: better for summer :). I actually ordered about 6 pairs from all different manufacturers, but as I suspected Keen just makes the best shoes. These need to be broken in a bit. It's nice that my orthotics fit, but it does cause a snugger fit, especially to put on. My feet are not the same size so the left is a bit less comfortable with the tongue rubbing the front of my ankle a bit. A little on-the-foot adjustment and a few minutes of walking makes that settle down. I can wear these shoes standing for hours and they still feel great. The style, color (black) and look are perfect.
I'd also recommend:
None, Keens are the best!
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
I'm not into shoes. I buy one pair and wear them every day for everything until they are worn out. This is my 3rd or 4th pair of this exact shoe (though I did go crazy and change up the color this time!). They are sturdy enough for hiking, and dressy enough for any meeting I go to. I usually buy them from REI, but this time my secretary said "Try Zappos!" Everything came as promised. Shoelaces were a little short, so I swapped them out from an old pair. It's all good!
Chris C, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
These shoes fit great and are very light. Keens are about all I wear now. I have wide feet and these shoes are shaped like a person’s foot. Easy to keep clean and the toe protector is a good feature in my line of work, truck parts sales. The sole started to separate on my first pair shortly after I started to wear them. Zappos return process couldn't be easier. Had my replacement pair the next day and dropped the defective pair off at the UPS store. I call that service!!!
I'd also recommend:
Any brand with a similar shaped shoe...
Gerald, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
These are excellent shoes. They're durable, yet light enough not to make it feel like bricks are attached to your legs by the end of the day. Like other Keens I've worn, these feel like they're broken in out of the box. These are easily one of those most comfortable pairs of shoes I've ever owned. My only complaint is that the sole on the first pair of Austins I ordered came unglued from the upper after a few weeks. Zappos replaced them immediately.
Anonymous, Zappos Customer,
1 found this review helpful.