Customer Reviews KEEN Austin
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799
799 total reviews
Review Breakdown:
49%5Rated 5 stars out of 5
35%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
85%"Felt true to size"
85%"Felt true to width"
58%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Great fit, nice style, but absolutely the worst sole traction I've ever had on a shoe. I own two Keen sandals with great traction. The Austin's are horrible on ice, and bad on wet pavement. I've nearly died 3 different times while wearing these shoes. Very slippery soles. I only write this hoping to save a life. Good luck!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
These shoes seem like they would be comfortable but I won't wear them long enough to know since they are huge at the toes. My 9 year old daughter told me that I could keep them and become a clown. They literally look like clown shoes with the huge rounded toe. The front of the shoe is about 50% larger than the rest of the shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My first experience with these was okay. But after about 8 months I discovered that my feet had continued to get longer, so I had to give this pair to the Salvation Army, and buy one size larger. That was in mid February. We immediately left the country for a couple of weeks, and I left them at home. At the beginning of June I noticed that my left foot felt wet after being out in the rain. When I examined the left shoe, I saw that the outersole had completely worn through, and that a sort of foam substance was soaking up the water like a sponge. I contacted Keen, and followed their instructions submitting photographs of both shoes where the uneven wear was quite obvious. The right shoe exhibited about the same amount of wear as there had been with the pair I gave away. Lots of miles left. Keen refused to accept this as a manufacturing defect, even though the shoes had only been worn for a little more than 3 months. Thereby implying that this was acceptable performance. I had purchased the original pair of Austins from Zappos, and their level of service was excellent.
Martin, Zappos Customer,
0 found this review helpful.