Customer Reviews Naot Kayla
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2065
2,065 total reviews
Review Breakdown:
63%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
71%"Felt true to size"
77%"Felt true to width"
57%"Moderate arch support"
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I have a couple of Naot sandals already and was ready for a new pair but am sorry to say they are now too big. I always ordered and wore a size 35 but the base now seems to have grown longer and my feet haven't . Very disappointed.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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I love the Naot sandal, but after 3 years it was time to buy a new pair. Although it fit well, I was very disappointed with the quality of the new Naot Kayla. Will be returning.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
When I opened box, I noticed the metallic color on the straps was horribly messed up and rubbed off in lots of spots. Very cheaply made obviously but disappointing because it was a super comfortable shoe. I would not recommend this shoe even though other people have told me how much they love this brand.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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The metallic finish was spotted in places. Like the shoe and am going to order another pair. Hopefully the finish will be OK
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This are the worst sandals I've ever owned! Naot's quality has gone down. Previously, I had a pair of Naots that I wore out...I loved them so much. In this case, I had to order two pairs of these to find one without a visible defect in the manufacturing of the sole. Then, after wearing for a couple of weeks, the straps of the sandals had stretched so much they were not wearable due to my foot slipping sideways in the shoe...so much the sandal would not hardly stay on. These have a single velcro closure and are not adjustable in the toe so there is no way to accomodate the stretching. Also, the velcro doesn't stay put so the strap loosens at the ankle with any wear. Avoid these! They look great, but they are a waste of time and money.
I'd also recommend:
Dansko, Dr. Martens.
Lorie, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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The design of this shoe has been changed. The middle strap is much too loose. I have 5 other pairs of this model that were perfect but this is the second pair I have returned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Calling it quits with Naot. I purchased my fourth pair of Kayla sandals. I had to have the velcro on pair #3 replaced after wearing them only 3 or 4 times. The velcro no longer stayed attached, and the leather stretched enormously. Thinking that pair #3 may have been a lemon, I purchased pair #4. The velcro has again failed. I have lost faith in Naot quality.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The straps on the left shoe are far longer than the straps on the right shoe. They are not wearable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I usually wear an 11M and this shoe fit almost like 10 narrow. Yet a different Naot style in size 11 was too big. Isn't consistency supposed to be part of quality? I will have to return these.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These arrived in a blank box, rather than the usual NAOT box. There was some excess glue on one of the insteps which rubbed my foot. There also seemed to be some defect on both of the foot beds. I have had and worn out several pairs of Naot Kayla sandals. Were these a reject from somewhere?
Ellie S, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
Very, very narrow toe base. I have several pairs of Naots and have not had this happen before.
Mary, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have this shoe in black and love it, so ordered in Rumba leather. The Rumba color appears as a matte burgundy leather on the website. It is, however a very light bright orange patent leather! I actually wonder if I got the wrong color but don't see anything else like it. Very disappointing and misleading.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I was disappointed with this shoe, especially given all the positive reviews. I don't know if it is because I got a defective pair, but after only about 10 wears, the cork insole has completely broken down so it doesn't offer stable support for my feet (I pronate and the insole has worn down inwards making my feet turn in). I have never had this happen with other shoes, especially so quickly. I was willing to sacrifice some style for comfort, but now the shoes are unwearable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I am returning this with real regret. I hadn't worn them yet, but in the week since I bought them I'd worn two other pairs, in different colors. Both have stretched out so much, in about half a summer, that they're too big. I used to wear Naot Kayla for two summers before they needed to be replaced. Longing for the original quality.
Marsha J, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I am finding that this style of sandals are running much smaller than anticipated. I had to change the size 8 for a 9 and the 9 is still a bit tight. I wondered if they were manufactured the wrong way? I own another pair which is at least 5 years and never had that problem. I am now going to try the zise 10
Maritza, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Poor SupportGreat Support
Have worn NAOT sandals for over 10 years...disappointed this foot bed is not the same. Impossible for me to wear.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
So disappointed! I used to order this sandal every summer and I loved them! They used to be perfect. However-- Naot seemed to change the style or the type of fabrics used to make the shoe. The sole is now really stiff and uncomfortable and the straps are also really stiff and dig into my toes and skin. I now have blisters on the sides of my big toes after wearing them once. Really sad--as they are so pretty!
I'd also recommend:
Birkenstock; Kork ease; Reef; Steve Maaden
Yaara, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I find that Naot is very unreliable as to sizes. I always take an 11 with no problem. I tried Naot's Melissa, on in a shoe store in an 11, but it was too small. They had nothing larger. Zappos had this style, Kayla, in a larger size, so I ordered it. This, in the larger size is smaller than the Melissa was. No more Naot for me. Too much trouble. Sizes from the same brand of shoe should run the same in my opinion.
Barbara M, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I am so disappointed. I normally wear Size 41 in Naots. These shoes are extremely narrow and about a half size shorter. There is not much support the way straps are designed. I am also disappointed that the insoles are not removable.
I'd also recommend:
Joseph Siebel
Sharon, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Was really looking forward to a new sandal and one from a new brand that I was not familiar with. I didn't even have to take the sandal out of the box to know that it was going to run at least a size too small. I was correct. I wear a 10.5 size in all other brands, but because of the reviews, I ordered up to an 11. Well, that was still too small in this sandal. I have a narrow to medium width foot, but this sandal was too narrow for me. In closing, I would also like to say that compared to Birkenstock and Mephisto, the quality of leather of this sandal was not up to parr. I hate to say this, but altogether, this sandal looked cheap and certainly not indicative of the price. I will be going back to the brands that I know. Thank goodness that Zappos is superb about taking purchases back. Can't say enough good things about Zappos' service.
I'd also recommend:
Birkenstock and Mephisto
Marsha, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
I have worn these sandals for years and the quality has changed. The heel strap is too short and cannot be adjusted so it forces your foot forward in the shoe.The toe straps are also uncomfortable.
I'd also recommend:
munros
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
These are super narrow. don't even bother buying them unless you have narrow feet, seriously. I loved the feeling, they would have been comfortable if they were Normal width.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The Velcro on these sandals failed after wearing them twice, and they no longer stay on my feet. I have purchased many Naot shoes and sandals in the past (including three pairs of Kaylas). I have found the quality of Naot sandals to be increasingly unsatisfactory. Zappos refused to accept the return of this defective product because the shoes had been worn, and the customer service representative even had a very unpleasant attitude! I am extremely disappointed in both Naot and in Zappos.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These are comfortable, attractive shoes - if only they had stayed that way! Within a month or two, and I do not wear them everyday, the straps became so loose that my feet are constantly sliding off of them. This often causes my feet to tip off the shoes, an accident waiting to happen. I have written to the manufacturer, but no response.
ML, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs NarrowRuns Wide
Naot changed the size of this sandal. Previously, I took an 8--now the 8 is too short. The 9 I ordered has front straps that are much too long--I've had to pad the shoe, but it's still not comfortable. Naot made a mistake changing the length/straps on Kayla...
Anonymous, Zappos Customer,
0 found this review helpful.
