Customer Reviews UGG Sheepskin Cleaner & Conditioner

Warning! Use Sparingly!! The cleaner definitely got rid of the stains. However, it faded the outer sheepskin of my black Joplins and made the dye inside bleed all over my feet. I also washed my patchwork Minis, which is a multi-tan color. The cleaner again cleaned but the outer sheepskin looked old and rough. Needless to say I am extremely disappointed about my 2 pairs of Uggs. Zappos definitely made up for my loss with their superior customer service. Zappos service is like the infamous Nordstrom but better because Zappos arrives at your door!

My Uggs look better than they did before but... I had my chestnut Uggs for 2 months before I decided to clean them. I followed the directions exactly. After I was done washing them, stuffing, them and letting them dry naturally I brushed them with the recommended brush. My boots faded!!! They are not the nice rich color they were. The product did take out the stains BUT I did not anticipate that my boots would be a different color. I am disappointed.

I use this cleaning product as directed by Ugg to clean my chestnut boots. It completely ruined them fading the color like you would not believe. I carefully read the instructions did everything that I was instructed to do and this product ruined my boots. My boots are only a month old and I am out a lot of money. Do not use this product do not use the Ugg boot cleaning products. Waterproofing spray is good and works as advertised.

I had no idea how much dye comes off the boots. I spent a full hour rinsing so the white fur would not be discolored. The boots ended up splotchy and dried out. I followed the directions, read reviews and watched videos before starting. My daughter is so mad at me because I ruined here boots. The cherry on the cake is that I paid for the Ugg cleaning kit to ruin her boots.

Just washed my beautiful chestnut boots that I got for Christmas with this...and they are all splotchy and faded now. I pulled out the paper towel to find the chestnut dye on them too. However, it worked awesome on my gray boots. I am VERY upset as the chestnut ones were my favorite! I do not recommend this product for dark colors.

I wish I had read the reviews closer before I bought and used this on my Uggs. It has a high overall rating but I see that a lot of people have had a bad experience with fading. Well, I had that same experience. I cleaned my black Uggs with this product and they turned out faded. However, since they looked fine when they are still wet I proceeded to clean my pink Uggs next with this cleaner and it really took the color out. I am very disappointed too. This is a terrible product and I can't believe it's made specifically for cleaning Uggs.