Customer Reviews UGG Ascot

It's not a size 8. its about a 71/2

See service comments.

These slippers are designed for the non-avereage person with abnormal feet. I had to buy them two sizes larger than what I normally get. Otherwise I could not get my feet in them or they would be too tight. IN getting slippers two sizes larger though, they end up being too long making them look like clown shoes. I'm quite disappointed in these, especially after my girlfriend raved about the company.

instructed by an UGG retailer to try them for two weeks.. they should losen up.. hasn't happened yet. :0( hoping they do or my wife will not be happy that I am not happy with my very special Christmas/Birthday gift

I bought my ascot moccasins a month ago. They arrived in two weeks, however, I expected this because I choice the standard shipping. I was anxious for them to arrive, but when they did and I tried them on they were too big. I was perplexed because my shoe size has always been a six. Ugg did include a return label which was brilliant, but then I received an email saying my original order would take from 11/25-11/27 to process. I was very upset. I called customer service and they ordered me a new pair but said they'd arrive during the same time my others were going to be processed, which I appreciate, however, I have already been waiting so long for my shoes I expected them to atleast provide me with a two day shipping or a discount! I am very dissatisfied and I will not order from the online Ugg store again. Karelia Cervantes

great looking, too small

I ordered these slippers for my boyfriend for Christmas. He wears a 9.5 for shoes and I ordered him the 10. When he received them they were too small. I am returning them. It's too bad. In going to go size 12 next time!

Good enough for a basic house slipper, but I will go back to my old brand.

They were difficult for him to get on.

The product was soft and warm but fell apart way to easily. I had only worn them 4 times if that and i was getting a hole in them. They are very rough on the bottoms of your feet.They need a little more support. Other than that great shoe. I have never had an issue until now.

Why don't they make these in women's sizes???????

need to have it in half sizes or tell people to order larger size cannot wear with socks

The bottom tread is way too thin and narrow. I cant use them with my Bunion!!!!!!

I had just received these and they looked great. I took my dog out for a short walk as these have a rubber sole and about 5 blocks from the house the sky opened up,, no warming. Well I got home and did my best to save them as the inside and outside were soaked. I stuffed them with paper towels to try to help dry the wool lining. The right shoe lost it's shape entirely and the color each day got lighter and lighter and now it is as if there is not finish on them at all. It is my fault for wearing them outside and getting caught in the rain, but what if I had wanted to clean these, I would be very scared. I have a pair to the previous model with a tie but really the same shoe that I know I bought well over 15 years ago. The wool soles are well worn but the leather is intact. So do yourself a favor, do not try to save money like I did, do not get the Matte finish.

Slipper soul fell apart after only a few wears. Ugg customer service made it impossible to return or exchange. I spent so much time on the phone, texting emailing trying to get someone to help, but it was impossible. I sent the slippers back for a warranty exchange and they said that the warranty had expired. How could this be? I purchased the slippers 6 months ago and the warranty is one year. Will never buy from this company again.

So I ordered these, after having a pair of the same for years and loving them But I can't leave an honest product review here, because I still don't have the product.. after ordering more, I was sent "toddler size uggs" (instead of Men's size 9) I get that mistakes happen, but I've tried to contact Customer Service multiple times and have not been able to resolve the issue.

Product is OK. Sizing info on their website is very wrong. These slippers are sized too small. Buy AT LEAST one size larger than normal (maybe two sizes). UGG absolutely hounds you for reviews. I will avoid UGG at all costs in the future.