Customer Reviews Rockport World Tour Classic Walking Shoe

Very very uncomfortable shoe. Felt like something was missing from the insole. Seams of right side of left shoe were painful.

Okay. I am a big guy with big feet. 13 4E is the size I typically order and these shoes felt true to size and width and they look good but this was the most uncomfortable shoe I have ever had on my feet. When I first put them on my feet began to hurt with minutes of wearing them. I have plantar fasciitis and I could not wear these shoes without an additional insert. The only relief I got out of these shoes is when I took them off. I normally wear only New Balance shoes because it is hard to find wide shoes that are comfortable. New Balance quit making the style I normally wear so I gave these Rockports a try and I wish I would have sent them back but I kept them and just replaced the inserts. I can't believe this shoe has so much positive feedback. Maybe I got a dud but I will not try Rockport shoes again unless they are free.

The box the shoes came in indicate they are a wide width. Inside the shoe on the top of the tongue there is a label that indicates that the width is medium. I can't wear them because they are too tight.

I did not like these. Other than being lightweight and having fairly soft uppers, they were not comfortable. They sort of fit my 11 4E foot but felt more like a 2E. The sole was hard as a rock inside and not smooth. The insole offered no worthwhile cushioning, it looked and felt to be the consistency of the Styrofoam boxes that you might get take-out food in. Maybe I have princess and the pea feet, but I could feel several pressure points in the sole. I bought the Brown Tumbled color. From a distance the shoes looked decent, but in examining them up close, it is hard to believe they are leather. I've seen faux leather that looked better. The material looks like shiny brown vinyl embossed with a pebble pattern. They look like cheaper shoes from a department store. I've had more comfort in the shoes as well. Although both shoes were generally uncomfortable, there was an oddness to the right shoe in the ball of the foot area. When walking on smooth concrete, I could feel that the sole did not feel flat and my foot would naturally roll to one side or the other to avoid landing on the high spot. I could not see this problem nor feel it by hand. I could easily notice it though just sitting in a chair without applying my weight. The right shoe seem to teeter on a hard floor as if there was a high spot or swelling in the outer sole under the ball of my foot. After wearing them for an hour or so, it felt like a had a bone spur in that area. It was a relief to take them off and walk bare foot on the concrete and prove to myself my foot was fine. I bought the 11 I have liked Rockport shoes from years back, but something is not right with these. I sent them back even though I wore them outside because I feel they were defective.

I was not willing to gamble that even with the addition of an expensive support insole that these shoes would ever be comfortable. The sole is so stiff that you walk like a duck and the upper which is also very stiff strikes me right at the ankle bone. Too bad! These are nice looking shoes and thanks to Zappos for their enlightened approach to customer service that I am not stuck with these shoes or paying for the return.

The style of this shoe must have changed. My husband has worn this "model" for years and now the last 2 pairs we have had to return. Higher sides rubbing into the ankles.

This shoe came and was much too small for my son who I had ordered and received a week prior the same size New Balance running shoes. There must have been a goof up somewhere? I just ordered another pair of Rockports for him and I sure hope they fit. He teaches in China and I get his shoes from you every year! Let's hope I hit the mark this time!

Ordered and returned this shoe twice. Both the first pair and the replacement had the same problem: The insole did not fit in the shoe properly -- it clumped along the outside of my foot (both feet) near the ball of my foot. This may only be a problem with narrow shoes (9.5 B), since I didn't see this complaint from other reviewers. The shoe itself appears to be a successor to the ProWalker, which I've been very happy in the past, but current reviews indicate that the ProWalker has had its quality downgraded, so I thought I would try these instead.

I put these shoes on and they were so uncomfortable. It felt like I was wearing two right shoes. I took the left shoe off and confirmed it really was a left shoe, but it felt like a right shoe on my left foot. I am very disappointed how Rockport quality has deteriorated in the last few years. Rockport used to be the best shoe brand ever. Why did they mess with perfection?