Customer Reviews Rockport World Tour Classic Walking Shoe
Write A ReviewRating Summmary:
3042
3,042 total reviews
Review Breakdown:
65%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
8%1Rated 1 star out of 5
Customer Fit Survey:
85%"Felt true to size"
84%"Felt true to width"
59%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Reviewed at Rockport
I can't believe how cheap the uppers on these shoes are. I have worn this same shoe for 20 years, but they have taken the quality out.
79 G,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Purchased these shoes twice...both times there was a problem with the shoe. I have had this shoe style for years with no problems but unfortunately there isn'ta store local that carries them, so I had to purchase on line. The last two pair that were purchased had a terrible fit and had to be returned. Be sure to try on for a good fit.
Jolsen,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
It has been quite a few years since my first purchase. The current product is more like rubber than leather. I realize that sources for the material are probably different now, but I need the feel and comfort of leather. Age 72 is probably a factor, ML
Moe23,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Unbelievably uncomfortable. Back immediately.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have owned several pairs of these shoes and previously found them very comfortable, I wear sizable orthotics and have always found that the 10.5 XW provided plenty of room for them and my feet. This pair, were so small I could not get them on and sent them back. I've ordered size 11 XW and will see if they fit well enough to keep.
Carl, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
We have bought many pair of these over the years. This pair is not right. One shoe is binding on the little toe and my husband had to go back to an older pair to wear.
He has a stretcher on these to try to solve the problem. We noticed that this pair was made in India where the earlier ones were made someplace else. I bought these especially for the trip we were going on, but it didn't work out well.
JJwilliams,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
The left shoe of this pair has squeaked with every step since i bought them. The Comfort One salesman told me it would go away...and i fell for it.
PaulYall,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I have been buying this shoe for years. Now they have made the tongue so short that the shoe laces reset on your ankle. It is like they keep trying to save money on materials, so they can have a bigger profit. I returned the shoes.
MikeD,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I have worn these shoes for 20+ years and LOVED them. Because they used to last so long, that's only 7-8 pairs. It was time for a new pair, so I bought a pair online. Same exact size I've worn for 20+ years. But they were much too narrow. I returned and went and bought at a retail store. Same problem, so I bought the widest they make, and they are still tight. I have somewhat wide feet, but never had a problem before. I've worn them now for six months, and I am so disappointed. I even tried another pair (two pair actually) thinking maybe I just got a bad pair, but same problems. I notice that these shoes are now made in India, where before they were always made in Vietnam. There is a huge difference. Most importantly, these shoes are just not comfortable anymore. They used to always fit my feet like butter, and I could wear them all day and feel great. But the new ones are very uncomfortable. After wearing for a few hours, my feet hurt. I now take them off while sitting at my desk because they hurt even when sitting down. The leather used to be so soft and comfortable. The new ones are a much cheaper grade of leather, feels like very stiff cardboard. I don't understand why Rockport would ruin the most perfect pair of shoes ever made. Trying to save a few bucks? I would gladly pay $20, $30, $50 more if I could get a pair of the old shoes. The sizes are now way off, and the quality and comfort are just not there. So disappointed!
RJAtlanta,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Disappointed with Rockport! I've been buying size 7.5 wide (EE) for many years, the last 4 pair fit perfectly. I just bought 2 new pair (brown & black), and they are both substantially narrower and tighter than my old shoes. Why oh why did they change the size on me? I would order extra-wide, but Rockport doesn't make them in a size 7.5. So I'm outta luck. Shame on me for having small, wide feet! Thankfully with Zappos, returns are free.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I've had these shoes for years. Sadly, they've changed the design. The tongue is a centimeter shorter, and the shoe rubs against my foot when I walk. If the design changes back, I'd happily buy them again.
Harold Z,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have been ordering this exact shoe annually to replace them as they begin to appear less-than-suitable to wear at my "dress casual" workplace. I see what the other reviews have said and agree, the current version of the World Tour Classic is much narrower compared to the same size and width I have always ordered. I had to send the latest pair back. I usually take a 13W, and would love to move up a width, but the next width available is 4W! Very disappointed.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I have been wearing Rockports for 20 years or so. Viet Nam made shoes fit well and were comfortable. Same style from India was cut too tight, very stiff, and shoelaces far too short. I returned the shoes and am shopping elsewhere.
Doug_from_Austin,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
This shoes made in India fits very tightly and will have to return it to store.
Rockport Please do something about it. Customers are dependent on the brand.
UnhappyGuy,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Previous pairs made in Vietnam. India manufacturer changed the last.
Phil M,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
This was (at least) the 10th pair of these that I have bought. Were great for travel. Factory changed. The 12 W EE is now narrower than before, very uncomfortable. Pity, I will be returning these and getting inserts to stretch the life of my older pairs.
Curm,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I'm disappointed this one time, one shoe is too small, one has uncomfortable dots that bother the bottom of my foot, and both have too short shoelaces.
Mack25,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
The exact shoe I have two pairs of now, 11 1/2 M now has the toe box smaller both width 3/8ths inch and overall top and sides width 1/4 inch. No longer fit and I have to find another shoe.
English,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I have worn Rockport shoes for about 25 years, and have four pairs in my closet right now. Unfortunately they no longer make many styles in 13 XW any more. I rejoiced to fine this shoe listed in the 13 XW size and ordered a pair. The sole width at the widest point is 3/16" narrower than my present 13 XW pair and 1/8" narrower than my little-used 13 W pair that are too tight for me. I am returning the pair. We go to Europe every year and walk a lot, and my old Rockports are ideal. Make an honest 13 XW and I will be back. Your fisherman's sandals were the most comfortable shoes I have ever owned - please bring them back.
Tiger1937,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I realize my assessment cuts against the grain of just about every other purchaser/wearer of this shoe, but here is my view. For my foot, comfort and support, the Rockport WC is quite deficient. In a nutshell, this is what I will warn ... if you are like me and need a shoe with a generous toe box, this shoe will pinch and disappoint. There is simply too much taper through the arch to the toe; and yes, I tried the wide version of the shoe and it proved way too wide and sloppy. It’s a ‘toe box’ issue.
Monte, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
This is the 4th or 5th pair of these shoes. they are obviously Normally awesome. this pair is Stiff and Tight and the ... this is crazy ... the laces are about 3'' too short.
They are going Back!!
Bigdog,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
I am a long time wearer of the World Tour Classic. As a teacher, I spend lots of time on my feet and these shoes were perfect for me. The size and comfort have always been just right for me.
Unfortunately, it seems that Rockport has decided to save a few pennies by modifying the shoe. They moved production to India and changed the quality. The latest pairs (black and brown) I bought were much stiffer that all earlier pairs. I've always ordered a Wide style. But the new pair seemed narrower. The leather uppers are much stiffer than before. The tongue is shorter. Even the laces are shorter. The insole was so uncomfortable that I tried using gel inserts, but that didn't help. The soles have all the flexibility and comfort of concrete. I used to wear these shoes all day long with no problem. Now, the heels and balls of my feet ache after just a few hours.
I wore these shoes for two months to make sure that the discomfort wasn't due to the fact the shoes hadn't been broken in. After two months, they are even more uncomfortable.
I am sad that Rockport felt the need to cheapen their standards to save a few cents. I would willingly pay dollars more to have a comfortable shoe.
I will never buy another pair again as long as Rockport keeps making them the same way.
Larry, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
The shoe laces don't last and do not stay laced. Rockport knows this defect and refuses to correct the defect. Do not buy from this company
William165,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Maybe the most uncomfortable shoe ever made. Rockport used to have a great product, but this last pair has made me re think this brand. I'll stick to Ecco from now on.
I'd also recommend:
Ecco
David R, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Have purchased several paid of this shoe over the years. Those were made in Viet Nam. This one was made in India and the fit is not the same. Need to return.
LSBH,
0 found this review helpful.