Customer Reviews Rockport World Tour Classic Walking Shoe
Write A ReviewRating Summmary:
3042
3,042 total reviews
Review Breakdown:
65%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
8%1Rated 1 star out of 5
Customer Fit Survey:
85%"Felt true to size"
84%"Felt true to width"
59%"Moderate arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
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Overall, satisfied, although, I'd probably not buy this style again...too frumpy
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Something is wrong - shoe does not open so that my foot will go into the shoe.
Albert, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
You never set the right kind of shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased two Rockport World Tour Classics, size 8.5 Wide. I just received them, and tried them on. Unfortunately, one pair feels great. BUT the other hurts -it does not fit, and it feels much too narrow. So, I wish to return the bad-fitting one for a refund.
Lonnie, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So undersized that I was unable to try-on. I ordered 15/2E and they were no more than a size 14 - and I would say single e width. Disappointed for Rockport
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoe has zero cushioning. It is like walking on a piece of plywood. My work boots have much more cushioning than this shoe. Last Rockport shoe I order. Returning for refund.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have been a Rockport World Tour Classic Walking Shoe customer for 30+ years. I always enjoyed the shoe as it has always had a great fit, great quality, and great comfort IN THE PAST. In 2023, I believe Rockport was acquired by Authentic Brands Group, and this year in 2025, the results of that acquisition have surfaced. The craftsmanship is gone, the quality is gone, and Rockport has lost me as a customer for good. The finish on the shoes is poor, and the actual pattern of the shoe is now very irregular, especially on the left shoe toe area. There is also wrinkling on the sides of the shoes. I purchased three new pairs to purchase my old Rockport shoes, and I returned all three pairs. Don't pay attention to old reviews as they are good reviews and were well deserved back in the day, but now I advise you to just pay attention to reviews from 2025 and on. It is a very different shoe that before. I hate to post this review, but this is where Rockport now is. The corporate decision to make the shoe less expensive has destroyed the brand.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Nice shoe but felt at least a full size smaller than indicated size. I can't wear it.
I'd also recommend:
Ecco
Art, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn the Rockport World Tour Classic for 30 years, buying a new pair every 3-4 years, and they have always fit well and were comfortable the first time they were worn. My recent purchase in 2025 is a great disappointment. The fit is narrow and caused pain in my foot. The leather is stiff and cheap feeling. Turns out Rockport has been in bankruptcy twice in the past 10 years and is now owned by a brand ownership company who does not care about quality.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit was wrong and the size was wrong.
Matthew, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Rockport shoes have gone downhill fast, have ordered them via Zappos for years and will never do it again. Very uncomfortable, stiff, size is wrong. This has been my fourth order of these shoes, the last ones I sent back thinking it was a one-off, ordered them again to find the same uncomfortable feeling.
Peter, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
You sent me the wrong width. I didn't like that.
Matthew, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe was painful to wear. It rubbed my ankle bones, both left and right. I returned the shoes.
Richard, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are the most uncomfortable shoes I've ever purchased. The leather is rigid and it particularly bites around the ankles. In addition, the shoes had an odor that still hasn't gone away. I wore them once and wish I could have returned them. Rockport quality has really gone downhill lately.
I'd also recommend:
Ecco, Clark's, Cole Hahn
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I got these walking shoes because I would be doing a fair amount of walking. They lasted one month before the sole started to separate from the shoe. I no longer use these shoes because of this and just ended up buying a different pair of shoes. Looking at the pictures it's hard to believe these shoes were only used for a month but it is indeed the case. I figured a pair of world tour walking shoes would last a little longer.
Matt, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Too narrow and tight
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Narrow and uncomfortable. The archform is too high mid arch,which makes walking difficult.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
XW is too narrow. I'll likely need XXW when just W used to be sufficient
Ned_,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Not comfortable at all. Ordered wide but wasn’t wide enough. Have three pairs of rockports and liked them, but will have to change brands now.
Peter, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I have ordered these a few years ago, completely different now. Sent them back
Peter, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very cheaply made shoe. No padding or cushioning. Not up Rockport standards.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Way to small. I could not fit my size 11 foot in the 11 1/2 Wide shoe. I sent them back
Yogii,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Still too narrow. So I returned them. You should already have them; please give me a full refund.
Carole C,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Loyal customer for years, having a problem. PLEASE HELP
The glue will not hold the soles in place.
Glue not holding the soles on.
Larry 1,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I ordered a pair of shoes 11 D. The shoes are a little short and I am trying to break them in but am not being very successful. The situation causes my feet to feel cramped and it tires out my legs. Really not satisfied. If I could I would give them back and try an 11.5 D. But I believe it is a result of the manufacturing of the shoe because I wear 11 D in all my other shoes including some from Rockport.
1 K,
0 found this review helpful.