The fabric very shiny -- much more so that I realized -- and when the strap is on the lower setting, the top doesn't fold over smoothly. I'm returning it.
Zappos Reviewer on November 13, 2018
I compared this bag to several, in particular the Camden by Sherpani . The Camden is much larger and while has a ton of great features, particularly more pockets and a luggage sleeve which was a big plus, it’s also way too big size wizse for my 5 ft 112 lb frame. The Dispatch is a great smallest conversion bag. I love the sleekness and the frame that holds open the mouth of the bag. Some have said it’s tough to zip in a pinch, but I like that it stands open and isn’t floppy. Floppy or stiff is probably my biggest complaint in most bags. The Dispach has structure but not too much. I would love to see another pocket or two, particularly a luggage sleeve. Also. When I originally ordered the Dispatch only the black and the blue / black were available. I originally returned it because I really hate black, but now there seem to be two other colors so I snapped up a Flint and Raven . Looking forward to using this bag on an upcoming trip! Ps . I also compared this to the Soleil, but decided on the smallest of the three due to my stature.
HRA from ABQ on October 26, 2018
I did an earlier review based on my first impressions of the bag before I took it to Europe. Now that I'm back, I can say that the bag works great! The convertible straps are especially helpful in museums which often don't allow backpacks - you just have to remember to switch over the straps to a cross-body bag before you enter the museum and the staff directs you to check your "back pack." I used several small zippered bags inside this bag to organize my things, as the bag is deep and it could be tricky to retrieve small items that had worked their way to the bottom of the bag. It holds a small water bottle easily in the outside pockets. The only issue I have with the bag is that due to the way the bag opening is structured, it can be a little difficult to zip the bag shut - you need one hand to pull the zip and one hand to hold the opening closed as you zip. It's easy if you put the bag on a table or counter, but can be a little trickier "on the fly" as you're walking. But that is a minor quibble - I really loved the looks and function of this bag - it is really well designed.
Zappos Reviewer on October 23, 2018
I have an older version of this bag, and I was delighted to find Zappos carries this one. I bought mine in black and find it is just the right size for what a tote around every day. I am seriously considering ordering another. I just have to decide on the color.
Zappos Reviewer on October 16, 2018
Pros: modern look, good pockets, key fob, fits 15" Macbook easily along with a pair of shoes or gym clothes Cons: NOT a convertible tote; the adjustment buckles hit up against the strap holders, so unless you've got the backpack very loose, you can't pull the straps up and use the bag as a tote. Straps also pull over the zipper compartment, so you have to move them out of the way to open the bag. I wanted to like this bag, but now that I've used it a few times I regret cutting off the tags.
Zappos Reviewer on October 13, 2018
This is a cute and functional purse. However, it was too small for my needs. I exchanged it for the larger Sherpani Vale.
Tarissa on October 10, 2018
Perfect for my trip to New Orleans with my friend! It’s so hot there! I was able to carry 2 full size water bottles, my wallet, iPhone 6 Plus, a portable charger and cord, raincoat, and souvenirs. It was easy to wear the bag on my front when in close quarters or areas felt unsafe.
Zappos Reviewer on October 10, 2018
I wanted to get a convertible purse/backpack for a trip to Europe. I ordered the Dispatch, the Sherpani Camden and the Ventura bag and ended up going with the Dispatch - which was a surprise - I had thought I would opt for the Camden or the leather bag, which is why it is good to compare items in person. The Camden is a very large bag and looks like it would be a stylish bag for work purposes where you are hauling a laptop along with your other stuff. But is is very deep and a bit bulky - it would look odd to take it as a purse when going out at night. The Ventura didn't have very good internal structure and folded over on itself. The Dispatch was the happy medium. you can carry it by the handles, remove the straps entirely, convent the back pack straps to cross body so it will function across a lot of situations. It zips completely shut but here is a metal frame at the top which holds the bag open to make finding things easy and it has a sleeve for a tablet. There is one security pocket on the front that fully zips, and two side pockets for water bottles (12 ounce size) or small umbrella. It seems really well made. I ended up looking at three different colors (the black, the flint/black and the surf (blue)). I ended up going with the flint/black (which is now out of stock) as it felt a little more stylish than the all black, but still practical in terms of not showing dirt. The surf color was a bit of a strange blue - and would like show wear and tear more. I think this bag is stylish and versatilel enough that I can carry only one bag on the trip.
Zappos Reviewer on October 07, 2018
Love, love this bag! Super comfortable to carry, fits a ton! It's just what I was hoping for when it arrived.
Zappos Reviewer on October 05, 2018
Love love love this bag. One negative is the the handle is very short and gets in the way of fully accessing the inside of the bag. One positive that I don't think I read in other reviews is that the inside lining is very soft...luxurious. I've never experienced that in other more expensive bags that I've owned. Definitely a Sherpani Fan!
Zappos Reviewer on October 01, 2018
I really wanted to like this bag. Unfortunately, I've been trying to find a lightweight, non-leather bag and this bag was heavier than my current leather bag, which is larger than this bag.
Zappos Reviewer on September 27, 2018
But really.... This is the bag I've been looking for FOREVER! the strap is long enough, the pockets make sense, and I'm thrilled with this purchase. 11/10!
Zappos Reviewer on September 25, 2018
This is the best bag I have carried in a long time! It is very easy to transition from shoulder bag to backpack. The overall function and look of this bag is outstanding.
Zappos Reviewer on September 25, 2018
This little bag is so cute, i will use it year round. it will easily hold my iphone 6plus, tiny wallet, lipstick and keys.
Zappos Reviewer on September 24, 2018
I got this backpack because I was looking for something smaller to manage back and neck pain that was exacerbated by a bigger backpack and ya’ll, it’s pure perfection. You can fit a lot of stuff in here (I have laptop/charger/clutch/planner/pencil pouch/beats headphones and case/glasses case/sunglasses case/deodorant/power bank and charger all in there right now—whew!) but the weight distribution doesn’t strain or hurt, AND it’s super stylish. I get a lot of compliments on this baby. Highly recommend.
Zappos Reviewer on September 14, 2018
Perfect travel bag! I bought this for my trip to Universal, Orlando and have taken this to San Francisco, Napa, Mexico, Barcelona, Amsterdam & Ireland. Fits so much in all the zippered compartments and still very comfortable. I won’t travel without it!
Connie from NY, NY on September 11, 2018
I've had this bag for nine months and I use it most weekdays to carry my laptop and personal items to work. It's very attractive and I've gotten many compliments. However, while the wool is of good quality and is fairly thick, the handles are made of a cheap faux-leather and have started to split and fray. Sherpani should fix this design flaw. I was really disappointed, but Zappos has come to the rescue and has agreed to send a new bag free of cost. This doesn't fix the problem of the cheap handles, and I assume the same thing will happen with the new bag, but at least I can get a few more months use with a new bag with new handles. Thank goodness for companies like Zappos who make customer service top priority!
KB from Portland, ME on September 10, 2018
Very thoughtful practical purse. If you are deciding between Jet and Loden, choose Jet. Loden will attract any fuzz, hair, lints and keep them on the purse. I wish they will have more colors and different style of fabric.
MommaToJs from WildAndWonderful on September 06, 2018
I ordered the bag to carry miscellaneous items on our trip to Disney World. When I first ordered the bag it seemed overly bulky. My sister had a similar canvas bag which is much lighter but obviously less stylish. The bag had sufficient pockets and held all the items I needed for my park visit. I took off one star because it was slightly bulky but not by much. Overall a solid, stylish bag.
Zappos Reviewer on September 05, 2018
I really like the design and minimalist look and practicality of the purse. But stay away from Loden. The fabric clings on to everything. If you have pet, you will have parts of them with you while you use this purse. Thank goodness for zappos awesome return policy. Traded for Jet and it is awesome. Wish they have different colors to choose from!
Zappos Reviewer on August 31, 2018
This little crossbody bag holds way more than you think it would. I usually carry a big bag but find this is much more comfortable to wear and use. When traveling I put this inside a large tote. Once I get to my destination I have the perfect size sightseeing and dinner bag!
Zappos Reviewer on August 30, 2018
ADORABLE!! Can’t wait to travel win my cute backpack. Love the material, definitely a fall and winter piece.
Jen from Nashville on August 27, 2018
Very cute! Small and lightweight but it can fit the essentials (phone, credit cards, cash, sunglasses). Love the colors; it was hard to choose one.
Zappos Reviewer on August 25, 2018
I purchased this bag to use on our coming Disney trip. I've borrowed a similar bag in the past from my sister and found myself needing my own. I've only just played with it a little but I'm excited to use it. I can even fit my iPhone7 inside the trap zipper! :)
Jessica from Urbandale, IA on August 22, 2018
I ordered several bags from Zappos to try and find the right one. Not only is this the perfect bag, Zappos made it so so easy to get them, check them out, find the right one, and return the others.
Zappos Reviewer on August 18, 2018