Customer Reviews Journee Collection Luela Pump

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Rating Summmary:

35 total reviews

Review Breakdown:

51%5Rated 5 stars out of 5

17%4Rated 4 stars out of 5

17%3Rated 3 stars out of 5

11%2Rated 2 stars out of 5

3%1Rated 1 star out of 5

Customer Fit Survey:

85%"Felt true to size"

88%"Felt true to width"

82%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Beautiful shoes and fit true to size. Unfortunately, the color isn't right for the dress. My dress is rose gold and so are these shoes, but the shoes have too much gold and overpower the dress. So, I am returning them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This is a beautiful shoe and very flattering, but I have a bunion and the toe crossed it in just the wrong way so it was too risky for a standing event. Had to return them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Shoes are cute, heel is low enough, but, like other reviews, I felt the discomfort near my toes after a few hours. They looked perfect with my dress and I was able to take them off once they began to feel uncomfortable.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Adorable heels
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This is a very pretty shoe and would likely be comfortable if they came in half sizes for 9 and above. I'm a TTS 9.5. I ordered the 10 so my foot wouldn't be crammed in the shoe, and my heel won't stay on the shoe because it's just too loose. I'm not sure why so many manufacturers are doing this now - why on earth would they think a larger foot doesn't need/deserve the specificity that a smaller foot does. As others have reported, the ankle strap is definitely too long unless you wrap it higher on the ankle, but I'm not sure if it would stay, and might be a hassle.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Just really hurts the feet. I doubt a bigger size would help. Not much support. Cute, though.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The front was very loose- not only from side to side; but from the ball of my foot to the top of my feet-I felt l was going to slip out in the front-yet was secure in the back and was sized properly from toe to heel. Just an odd fit!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
So uncomfortable that I couldn't wear them for longer than it took to try them on and look in the mirror. Terrible arch support, and all your weight is on the ball of your feet, rather than distributed throughout the shoe.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
They were very cute, the strap was too lose so I had to add an extra hole to fit well with my ankle. I wore these for my daughters wedding.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Ok, had to return. They were stiff and felt like cardboard. I didn’t find them comfortable at all. They were also wider and just didn’t fit right. Absolutely no arch support. Definitely cheap.
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0 found this review helpful.

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