Customer Reviews The North Face Women's Recon

I bought this backpack for my highschooler and ended up having to return it because too much space was allocated to the laptop sleeve which limited the main compartment space for books & binders.

I am satisfied with this backpack. It is a little uncomfortable though because it is very stiff. There is a lot of room to keep items like gum, headphones, a planner, etc. the main part could have more storage because my computer takes up a lot of the space.

I loved the color of the backpack online but when I got it the color didn't look anything like it did on here.

Great backpack. Just not the same color as described at all. Returned and exchanging for a different color.

I had always admired the recon backpack, so I decided to purchase it since I will be starting college this fall. When I went online, I noticed that a new design was replaced with the old backpacks. Not gonna lie, I was a little saddened, because I loved the design of the old backpack. But, I still went ahead and purchased this one. The backpack is designed great, it fits alot of things very easily. But there's a huge downsider- the straps are VERY uncomfortable. The new backpacks have this weird attachment that connects the back of the backpack to the straps, you can see it in the photos. But, that area creates horrible pain when I wear the backpack. Even pain after I took it off! The backpack also doesn't stand on it's on! The back support is longer than the bottom of the "sack" so it makes the backpack lean forward. There is no flat surface on the bottom. A real disappointment, it is not comfortable at all. Not satisfied 100% with this design, and it's sad because I really was expecting something wonderful! I will be purchasing an old "out of season" recon on a different website and when it comes in, compare it to this recon to see which backpack I like better. The old backpacks have a smooth strand, which I am hoping will work better for me. Really wish I could say I love it, but I don't. Don't think the packs should have been changed so much.

Awesome backpack. Tons of room! Love the laptop sleeve. Not near as bright as the picture shown. Very disappointed in that aspect.

Overall a good backpack. The material used is durable though I'm not sure how it would do in rainy weather. Lots of pockets of different sizes for your storage needs. Sturdy back for shoulder and back support. The only reason it did not get an extra star was because the laptop compartment was too small for my laptop. Unless you have a smaller than average portable PC you'll find your laptop asking for more space. Otherwise, I'd choose this pack as my everyday carry.

I purchased this product because i have other northface bags! very pleased with products, however this bag was not what i expected. the design seemed to be the adequate size for my needs but the pockets were small and the side pockets (phone and cups) were very difficult to manipulate. the bag does not have enough stretchiness for books, laptop and/or papers. the front pocket is not deep enough and stuffing it makes access to the middle items inaccessible. the zippers don't move as smoothly as some of the other products i own. the bottom of the bag is not balanced which makes means the bag is always falling over, emptying all of the items on the floor or the car.

I wanted to love this bag but I received one with shoulder straps of different lengths, returned it, and received another with the same problem. It has a lot of great storage features but I found the uneven straps intolerable and returned the second bag.

I'm confused by all these good reviews. Did anyone own an older version of this backpack? Vastly superior. The changes North Face made to this backpack are not good at all. The front pouch is way too shallow. Please bring back old design North Face!

The main pocket where the laptop fits in is a little too tight. Would like more room to be able to fit a notebook next to it. Also, the next larger pocket has a very narrow throat opening due to the smaller pocket in front of it. This prevents you from getting larger items through the opening. Once you get past the opening, it is ok, The smaller pocket in front of it needs to be designed differently and be a little larger.

Great pocket space and overall comfortable to carry. My biggest issue is when you fill the front pocket that is made for accessories and pens, it is then difficult to reach in the main compartment.

i usually love north face bags but this bag was not it. i always have a waterbottle with me (a 32 oz hydroflask) and the straps just ripped up. it's gotten to the point where i can't bring a water bottle with me and i can't put anything else in the pockets.

it got a hole after a couple months of using it at school, and the strap broke. waste of money

I loved the old Recon design where the laptop insert wasn't behind where you put your backpack on a hook. Now I can't access my laptop if it is hanging, so I have to take it off the hook, put it on the floor (where it falls over) then get my laptop, and pls w it back on the hook. It also doesn't have room for items that aren't pretty flat.

I use this as an every day back cary and it is good in theory BUT major gripes with quality control! The shoulder pads on the medial edge have these sharp fibers sticking out which are abrasive (ruined jacket!) not to mention uncomfortable when it rubs against your neck/shoulders :( Also, after normal use, the water bottle pocket on the side has a hole in it already and is starting to wear out. Other signs of wear have become evident including where the chest buckle attaches to the bag which is supposed to slide up and down to be adjustable based on height/comfort this has started to fray. Finally, I can't stand how the bag doesn't stand up right!! Have to constantly lean it on something or it falls over. Other than that it is a good bag with a good design and tons of features. I wanted to like it but the quality control and the toppling really drive me nuts! :(

Perfect size, compartments, and style. But the shoulder straps are terrible. Way too stiff, way too uncomfortable - after all, this is a backpack; shoulder straps are most important. This was a deal breaker for me.

I was expecting much and unfortunately it didn't deliver it's best. The bag has just one big and deep compartment which makes uncomfortable to put everything in one big compartment, other compartments are too small to fit stuff in. I would now try Borealis as one of my friend has it and I used it for reference and it performed better. Borealis is for me and not Recon.

I bought this backpack to use for college, and I really wanted to like it but it's so frustrating to use! No matter what I do, it's impossible to get things out of the center compartment easily - the organization pocket in front of it takes up much of the space there and makes it so there is a large empty space at the bottom of the pack but no space at the top. It makes it really hard to get items into the bottom or get items out. As others mentioned, the pack also never stands up on its own and always slides down to the ground even when it is propped against a chair or desk which makes definitely makes it hard to get things out during class. The pack was also too heavy for me; my shoulders were in pain with barely anything in it and the curve of the pack didn't fit my back properly (I'm on the short side though at 5'1") For pros: love how deep the water bottle pockets are, the compression straps, the outside stretchy pocket which is nice to shove a jacket into, the durability, and the quality double-pull zippers. Unfortunately though, the cons way outway the pros and I am on the lookout for a new backpack because this one is frustrating me too much.

The design is flawed.. the front compartment extends to the main compartment which makes it such a pain when taking out stuff from the main compartment. Making the main compartment very cramped

I've used this backpack for almost two full school years now and I can't say that I would buy it again. The backpack refuses to stand up on its own and slides down when set against a desk. It's very hard to use as a student that needs easy access to her backpack. The front pocket does not go all the way down which leads to it being very hard to get to a pencil bag or a small book in the main compartment. I rarely use the main pocket because of how hard it is to get things out of. I usually end up putting my folders and journals and my iPad in the laptop compartment because I don't bring my laptop to school. I've noticed that when all the compartments are full and you don't have anything to fill the space in the main compartment that's below the smaller one, the backpack takes on a weird shape. I wish there was some sort of bottom to the bag that would enable the bag to stand up on its own because it would just make the backpack SO much easier to use. The good part about it is that it's super cute when filled out just right and the front compartments are really nice, but I just can't say that I would by this backpack again because of how difficult it is to use.

I feel as though my computer is secure. Yes when the front is loaded it makes the main compartment a bit of a pain to access if loaded at all. The main this is the shoulder straps, this this is so uncomfortable!

I have had 3 of these. The first one was bulletproof. Washed it many times. The second one seemed great, but I washed it a few times and it fell apart. So I bought a third one and washed it once and the whole side of the pack blew out. complete junk!

This backpack was extremely small. The main pocket only fits two 3 subject notebooks comfortably. The laptop pocket was great for the computer however, uncomfortable against the back. This backpack is not meant for students who carry multiple binders and notebooks, it may work for office use.

Quality wise backpack seems very well made and would last a long time. Unfortunately I will be returning this. It's oddly shaped and does not hold as much as I expected. If you put things in the admin part you lose a lot of valuable space in the main compartment.