Customer Reviews COACH Madison Leather Small Phoebe Shoulder Bag

Bag color matches the photos on the site, but the leather is not shiny like the photos look. The leather was very dull and flat. No shine to it at all. Almost chalky or something. I was disappointed it didn't look more like the picture.

Interesting color-- sometimes it looks more gray, sometimes a little more taupe… it reminds me of my grandmothers purse in terms of color. Great style, it makes it easy to stay organized. Exchanging for a "younger" tan color.

The color of scarlet small Phoebe is gorgeous and rich. 3 compartments are great too. All my things are easily organized, Love it. I may get one more in black or chestnut.

Beautiful bag! Right weight. Good configuration of pockets. Alas its vertical design did not work well on my shorter frame.

I love this bag. It matches all outfits and looks professional. It is sturdy and holds a lot, including my 5x8 inch planner. I am glad I got this.

I love almost everything about this bag. However, the strap drop isn't as long as described here. The strap drop is described here as 11". When I received the bag, I tested it as a shoulder bag and the drop is just way too short. I've checked the Coach website and they show the drop as 9 3/4" for the small Phoebe and 11" for the large. I know 1 1/4" isn't much but it makes a difference when trying to carry this as a shoulder bag. I love everything else about this bag. May have to go to a Coach store and test a large version of the bag.

Not for me - the compartments do help to keep you organized, but the leather that makes up the "walls" of both long compartments do take space so if you want to put more than a laptop or a tablet or even a simple notebook, it ends up being very bulky.

I don't make it a habit to spend more on a handbag. But this caught my eye and I ordered it on a whim, knowing that Zappos has the best return policy. Well, it's beautiful and I'm keeping it. On sale, it was a good value. I ordered the "silver/grey quartz" color, which is a very pale lavender with silver accents. It is gorgeous. It is a very neutral color that seems to go with many things. I love the three separate compartments, with the middle compartment being zippered. That is where I store my wallet. The handbag has a magnetic snap in the center to close up the outside compartments. It is comfortable to wear on my shoulder and it instantly makes any outfit look much better! It is structured enough that is looks classy, but not too structured that I can't wear it with any outfit. I do not care about brand names - in fact, I like this one because the coach logo isn't plastered all over it. I would not hesitate to recommend this to a friend, and I would definitely purchase it in another color if I decided I had to have more than one handbag!

Gorgeous purse I'm very happy with it! Zappos had it for the best price around! It arrived on time and you cannot beat FREE shipping! The box it came in could have used a bit more tape; it was barely on there, but thankfully my bag was not damaged. I highly recommend them. I will be shopping at Zappos.com again!

Purchased the Silver/Grey Quartz Madison small leather bag & absolutely love it! Thought it was too big at first but I'm getting used to it. Matches with everything - can be worn with casual or dress! Good quality leather & very stylish. Love!

This is a perfect bag if you're looking for a stylish bag that's a bit casual; it has a less unstructured, more slouchy style than some of the other Coach bags. The leather is very soft, like "buttah." I like that I can keep my wallet safely zipped in the middle section while having easy access to keys, sunglasses etc. in the other sections. The straps fit on my shoulders, but with a heavy coat the fit might be a tad tight. The only thing I wasn't crazy about is the color, Silver/grey Quartz. I expected more of a neutral color, but found that in some lights the bag looks almost lavender/purple. It limits what I can wear it with.

Hardware is cheap. Step drop is just adequate. Leather quality and style are good. Please get it all together, especially at this price point.

Love this Coach bag! I'm a petite gal -- 5'4" about 100 lbs., so bags can overwhelm my small frame, but not this one. The slender straps stay on my shoulder, even wearing a down coat. I purchased the grey quartz color in the fall. It is slightly darker than what appears on screen, but a very versatile shade of grey. It holds a lot of items, especially now that it's winter. I wear and Ugg sheepskin hat, and it folds up nicely and fits in one of the snap sections. If a lady out there had the previous Coach Maggie bags, they might like this Phoebe as well it not better! Might come back and get the scarlet color, since it's on sale.

This is a great basic purse for every day. Quality of leather and construction is really nice. There are three compartments, the front and back pockets are separated by a center pocket which zips closed. The straps are thin, which makes them secure on the shoulders. They are comfortably long enough to go over the shoulders, but not with a lot of extra length. My one complaint is that the slip pockets are not quite deep enough, so things could slip out, especially since the main compartments don't close. As long as the magnetic closure is fastened, this is not an issue. Overall, very happy with the purchase!

This bag is made of great quality leather and the design is flattering even to a small (5'3'') frame as it fits close to the body when on the shoulder. That being said, I am disappointed in the length of the handles. It is hard to get bag on shoulders over a coat as they are not long enough. And the color and quality of the hardware is disappointing. The shiny gold tone medal looks cheap. Thus only 4 stars.

I got this from Macy's on sale back in December. I looked on Zappos yesterday and saw it was a great price and I immediately returned it to Macys and got a refund and then purchased it for cheaper at Zappos! What a GREAT buy! The is NOT a small purse. It is more medium to large and it is perfect! I have searched high and low for a chocolate handbag and when I found this one, I had to get it!! And at this price it was a STEAL!

I love this bag! Bought it in two colors but found that the grey one sometimes seems to have a purple overcast. Little disappointed about that but everything else is perfect. Saw this bag being carried on Chicago Fire in the larger size. The smaller size will totally surprise you with the space. Good, comfortable, smart looking bag.

I received this handbag today, and I love it. Looks just like the picture. The snap is secure, and the handbag is made of high quality leather (leather smells good). I am so thankful that it arrived a day early because the winds have picked up this evening; I would not have wanted it to blow off my porch. I love the pockets, the size, the color, and the lining--a very high quality product. Thanks Zappos for selling an excellent Coach handbag.

This is my favorite Coach purse I've ever owned. I purchased both the black/silver and the chestnut. I wear a lot of black and dark colors for business so a black purse has always been my go-to color, and I'm not a fan of gold hardware. The black/silver is really nice but surprisingly the chestnut is my new choice. What a beautiful color! It's a striking purse, very high quality leather, and surprisingly goes with everything I wear. Functionally it's perfect - a couple of roomy compartments for items to grab quickly such as gloves in the winter! And the zipper compartment in between for more secure storage. The purse holds a lot but still looks sophisticated and not overly large. I was worried about the strap length and whether the purse would stay on my shoulder but no issues whether wearing a thin top or a winter coat. This is a thoughtful design and a beautiful looking purse!

She loved it! My wife likes her purse to have a magnetic catch which this does. The two sides to not connect so she can get organized and the center zipper compartment is great for stuff she needs to keep extra safe or doesn't use too often.

Actually my mom and me have already bought three Madison Small Phoebe bags. The red one was the last one and it is my favourite. The quality of the leather is terrific, the bag is very comfortable with 3 separate sections. We totally enjoy it!

The Phoebe is such a beautiful bag in any color. I'm 5'3" and have both the larger size in plume and the smaller in black violet. I love them both equally as they hold so much without feeling bulky. The thin straps are both very comfortable on the shoulder and don't slip. I can easily slip this bag on my shoulder with a bulky coat on as well. I do agree with another review that the middle compartment is a little difficult to zip, but i I don't consider this a design flaw. The polished leather is lightly pebbled and so soft and buttery to the touch. I will be putting the gray color on my wish list.

This is a lovely bag, the leather is exquisite and it's definitely not a small bag. But I'm returning it because: 1) The handle drop is too short for me. It definitely isn't 11 inches as advertised and with a coat or a sweater it just doesn't ride well on my shoulders. 2) The snap closure doesn't do a good job of staying closed so the bag tends to gape open and be very cumbersome. 3) I don't care for the double handles and they're too thin for me. I'm disappointed to return this bag, but for the price, I want to absolutely love it and I don't.