Customer Reviews Herschel Supply Co. Heritage

Fantastic service. The buckle tether on the expensive backpack I bought broke, and without any questions Zappos sent a brand new backpack immediately.

I bought the Navy/Suede version of this bag and I really like the style, fit, and quality. It has a nice pocket for a laptop or tablet on the inside also a smaller inside pocket in the side for pens. The outside pocket is a reasonable size. Overall, this is a nice looking bag that is durable and functional.

Great backpack -- very comfortable! Holds my netbook, my journals and my Keds sneakers without looking bulky!

This has a clean and crisp design. It has an awesome interior. What a colorful surprise! The straps feel heavenly!

I love this backpack. It's very durable and stylish. It holds a lot and I can tell that it will last a long time. Very happy I bought this backpack.

I love it! The red backpack color displayed on here seems to look a little bit coral, but the actual back pack is straight red.

It's a nice, heavy duty bag - as are all Herschel's. However, I'm a little disappointed in the colors (they're definitely more muted than I expected) . It's also pretty stiff, hoping it breaks in a bit after a few uses. Also, a general note about most bags they create - not nearly enough pockets for storage. I knew this and chose to buy it anyway because I liked the pattern, but I do wish there were more pockets.

This is a great looking backpack. The charcoal gray is perfect and looks stylish with everything. It fits a laptop well so if you don't carry too much it's a perfect size. However, I think the quality is lacking. After carrying just a water bottle and a MacBook Air for a few months, one shoulder strap is ripping away at the top. The zipper pulls aren't secured so one has gone missing. That was disappointing. After finding out Herschel requires you to destroy their product before they replace it, I decided to bring it to a local repair shop to salvage the strap. There are plenty of other Herschel reviews here and on YouTube, just have a look so you're aware. For comparison, I've had a regular Kanken backpack for years with no damage except for fading of color and a tiny hole. I've hiked and traveled internationally with it stuffed to capacity. I feel like there are other brands with better quality for the price but no replacement for the look of a Herschel.

Good size backpack. I can fit a lot in it. The only thing I wish this had was a padded laptop pocket. The pocket is a good size, and it's my 15 inch laptop. I'm a little worried about not having the padding, but I don't do a lot of travel between the car and work. (If you want a padded laptop pocket, go with the Pop Quiz. It's a little smaller, but to me it's worth it for the added protection.) The color is fantastic. The straps are nice and cushioned. Overall I really love this backpack.

This is a great backpack. The last 3 I owned were the Pop Quiz. I miss some of the extra storage places the Pop Quiz has, but the styling and construction is great on this and I am glad I traded up for a little bit bigger size. It makes all the difference.

Wonderful back pack...my grandson (9) loved it. I only wish it had a stronger, metal zipper. This one may be alright but I see how he opens it. He just pulls at the sides till it opens.

I love this backpack! It's perfect for school, but I've also worn it hiking. The one thing is that because there is leather involved, you might not want to be too adventurous with it outdoors since it can only be spot-cleaned rather than thrown in the wash. It's a good size, and I have a long torso so I actually find it the perfect length for me.

I've now had this backpack for about a month. It has both pluses and minuses. The pluses are: it looks great, I love the inner lining, it's roomy, and the straps are comfortable. The minuses: the exterior pocket is a bit small (I wish they had added more space and organization to it); the color shows dirt and other stains very quickly. One last, slightly annoying thing: the bottom is advertised as suede on the site, but mine was definitely not that--instead it was a man-made material the same color as that in the picture. Though I didn't end up minding that as much, those looking for suede should know. Overall a great backpack for someone looking for a really basic school bag or travel bag. If you want something with more organization, I would not recommend this one.

I love this bag. It looks good (I got the grey) and it's super comfortable. And surprisingly, can hold quite a lot despite it's size. Because I have a tendency to overload it, the interior has ripped a bit at the seams but nothing that couldn't be fixed.

Does not have pockets on the side for water bottle. Longer than the classic Hershel backpack and smaller front pocket.

I ordered the navy backpack and the sea foam backpack. Let me start off by telling you that both backpacks were at my doorstep a day after I ordered them, which I really liked. When I opened the navy backpack I was very surprised to see the color. On the website it seemed almost a light wash-medium wash denim color. In real life, this backpack is so dark it almost looks black. The sea foam backpack was also more green than blue in real life. I was very disappointed by the pictures of these backpacks, because they all look different than the website. I decided to give the navy backpack to someone else, and I kept the sea foam one for myself.

The red one is totally different from the picture. It's just regular red not watermelon red as I thought. And the bag is really big. I'm going to return it.

My daughter bought this pack for back to school and was no thrilled with it. It doesn’t have much substance- did not hang well on her back and had no organizational pockets. She did not like the red and white striped interior design either. I think that was really why she sent it back.

The leather started peeling after 1 day of normal use

its very cute

Absolutely loved the backpack until the plastic zipper came apart and I was not able to utilize the double direction zipper anymore. Zipper wasn't stitched well into the fabric at the ends.