Customer Reviews KEEN Austin
Write A ReviewRating Summmary:
790
790 total reviews
Review Breakdown:
50%5Rated 5 stars out of 5
35%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
85%"Felt true to size"
85%"Felt true to width"
58%"Moderate arch support"
Additional Reviews
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Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
Really like the shoe but kind of like the round laces as opposed to the flat ones on this shoe.
Joe V,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
My favorite shoe. It is comfortable. Good to wear to work (I work in an office) or casual use. Waterproof feature is great.
I just ordered my third pair. I wear them almost every day, and they generally last about two years. The sole eventually wears out after about two years of constant use. Every once in a while you may need to apply some Kiwi Scuff cover to clean it up.
I highly recommend these.
Walt R,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
Love my new kicks
Ted R,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
Instantly comfortable and enjoyable.
Scott F,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.comIncentivized Review
This review was submitted as a sweepstakes or contest entry in exchange for an opportunity to win a prize.
When I first put them on I thought they were too loose, send them back. I tried them on again and pulled the laces tight. Boy are they comfortable and they fit perfectly leaving a little room for my arthritic big toes. I had been waiting till you had Austins in stock. I love these shoes. I put some polish on them and gave them a USMC spit shine. Gotta love these shoes they look really nice with a shine and just what I need. They are so comfortable.
John J,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Good fit, good style
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
Leather exterior so it can be polished to restore like new.
comfortable fit for me. Good tread for indoor use.
Robert W,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
My 4th pair. Love them. They last over two years, worn every day.
Robert K,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
Comfy, virtually no break in period needed. Look great with jeans or khakis! Still havent given up my old pair, just needed something newer for work and going out.
Chris V,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am just now looking to replace these, two and a half years after purchasing. They have been daily wears for that time and have held up great. expect to replace the laces, but otherwise, they are/were fantastic shoes.
Kyle, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
I bought my first pair of Austins and thought I had found a shoe i could buy over and over again. With the generous toebox and general design they were great walking shoes. Then I bought my second pair. Unfortunately, there has been a drastic decline in quality. Similar to another review, I find the shoe stiff and this pair (same exact size) causing the tongue to dig into one of my feet. The leather on this same shoe discolored and they wore out much faster. This shoe could be a "go-to" shoe for many, but instead is an example of failed potential. Please fix the tongue, leather quality, and provide a tad more cushioning to lessen impact and this shoe will once again be what it first promised to be.
Bob,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
I wish this was zero drop. But I found this has a wider toe box compared to LEMS. And the 12 mm drop isnt that bad.
This has become my casual shoe of choice.
Bob H,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
The area around the ankle has been re-designed and sticks out and cuts into ankle. I have been purchasing the Austin shoe for over 15 years. It should be okay, but will take time to break in so I do not get blisters on ankle.
Doug M,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.comIncentivized Review
This review was submitted as a sweepstakes or contest entry in exchange for an opportunity to win a prize.
This is my second time purchasing these. Very comfortable shoes, that are well made!
Daniel L,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
the tongue is too long and digs into you Leather is far too stiff. Inside support of the shoe collapsed within a year of regular use, Please go back to the way you used to make them.
John,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
This is my 3rd time getting the Austins. They are comfortable and I can wear them for just about any occasion.
Robert M,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.comIncentivized Review
This review was submitted as a sweepstakes or contest entry in exchange for an opportunity to win a prize.
ONLY KEEN
MARK S,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
Keen: NEVER DISCONTINUE THIS SHOE!!! There are thousands of us out there who will just keep buying this shoe as their go-to for everyday wear.
The one suggestion I can make for improvement is that it would be nice to get a version that is Gore-tex lined. For obvious reasons, I would never hike in them, but on a few occasions, I got them wet and ended up dealing with mildew issues that I was never quite able to resolve (tried everything). With today's shoe tech, this could be an easy solve. These shoes are comfortable all day and are the only ones that go with everything I wear. Perfect timeless design!
Chris D,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
Still my go-to shoe, very comfortable. BUT... quality has gone way down. The glue between the uppers & sole fails very quickly. I have an office job. These see concrete & carpet 95% of the time they are worn. I wear boots when the weather is really bad, so water exposure is minimal. I've bought 1 pair a year since 2015. I've noticed separation between the upper leather & sole within 3-4 months of purchase on my last 3 pairs, and last pair also had separation between the 2 layers of the tread. This made them extremely squeaky with the smallest exposure to moisture. My last pair was the first one I tried replacing under warranty (didn't know the warranty was good for a year... and up until 3 pairs ago only the insert was wearing out within the warranty period) & I will say the warranty process is fairly painless. You guys need to figure out what the issue is with the glue. even the replacement pair I received started separating within a few months.. but I was out of warranty on the original pair. Normally I'd recommend these, but I can't anymore if you're dealing with warranty returns after 3 months for a $135 pair of shoes.
Josh,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I’ve owned at least 4 pairs of these… In my opinion, the Keen Austin *was* the ultimate all-purpose shoe. They go well with both jeans and casual dress pants (which alone is quite an achievement).
I remember the first pair I tried on immediately felt like they were custom made for my semi-wide feet. The materials were rugged, but still flexible enough that they needed zero break-in. On top of that amazing comfort, I think they’re pretty stylish… They’re definitely casual — but not nearly as casual as a sneaker. They’re not trying to look “outdoorsy,” “athletic,” or “urban” either. Just a clean and simple design that *was* well made and built to last.
But that was then. About 3-4 years ago, Keen started downgrading the quality of the Austin. As others have mentioned, they switched to using more glue and less stitching. They now also use MUCH stiffer materials for the upper, which means they require significant break-in time before they can even come close to the plush feel of the originals. The rubber sole also seems to wear out a lot faster. Lately, they stopped making the more stylish color variants… So it’s now black, brown, or nothing.
They’re still decent shoes that, after months of frequent wear, can feel similarly comfortable to the old version. However, they’re just not amazing anymore, so I’ve been on the hunt for something else… But what I really want is for Keen to restore the Austin’s to their former glory.
Dale, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
I have owned Keens for years. My last few purchases have been too narrow. I know my feet haven't gotten substantially bigger because I found a pair of shoes from years ago with the price tag still on them, and they fit fine.
I read that the Austins have the original fit, so tried them. My original size is too narrow. A half size up is better in the toes, but too narrow in the middle. I might be able to stretch them, but before I void the warranty I am going to try 1 1/2 sizes up.
Meanwhile, my original size of some styles of Keen sandals still fit. Love love love them.
Keen support confirmed over the phone that sizes changed recently.
So in general Keen is smaller nowadays and pretty inconsistent with its sizes. Since my feet are freakishly big, I guess they wanted to appeal to the norm more and increase sales. But I wish they'd kept some models with the original sizes and shapes.
Robert V,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
This is my 15 + pair. Nothing fits my toes better than these
Larry S,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
I have bought so many pairs of these shoes for my Husband , He loves them but the last two pair have been so uncomfortable because the tongue was digging in to the top of his foot that I had to restructure them to pull the tongue down. By the way he is a diabetic so his feet are very important. I would say we have purchased at least 6 pairs of these in the past and they were fine til the last two. I hope you address this problem because he did love them. Thanks
Linda S,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at keenfootwear.com
Shoes are great, laces are way too short. Can barely tie them.
Patrick,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wore these for 2 years. Going to buy a new set now, still wearing them but time for new.
Anonymous, Zappos Customer,
0 found this review helpful.