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Zappos Library Putting the One Minute Manager to Work

2009-07-06 09:26:21

Reviewer:Anonymous from New Mexico

Overall Rating: (5 stars)

One Minute Manager - I first read the One Minute Manager, then followed up with Putting the One Minute Manager to Work. Needless to say using the techniques outlined in this book helped me transform a struggling store into a very successful one today. Employees became engaged and attitudes, including mine took a 180. I was able to put it to use in 2 very different settings and received excellent results in both. Since then I've promoted within my company and continue to use most of these techniques today.

Zappos Library The Three Laws of Performance

2009-05-13 07:53:30

Reviewer:John B. from Virginia

Overall Rating: (5 stars)

An incredibly powerful and revolutionary way to look at and impact organizational performance. It will turn on its head your notions of what makes an organization effective while at the same time being blindingly obvious once you read it. The question will be are the individuals in your company willing to take the risk and do the hard work required to let go of the past and create an amazing future that is not otherwise possible or imaginable.

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About Zappos Library

Zappos Library Many of our customers and partners ask us, "What inspires the Zappos culture and the mantra POWERED by SERVICE?" In essence, "What WOWs Zappos?" One way we can share that with our community is the Zappos Library. Here you'll find a collection of books that get us fired up about our customers, the products we buy, and the world we live in. Each of these books can be found in the front lobby of our offices and are widely read and discussed throughout the company. We hope you'll be as WOW'd by them as we are.