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Zappos.com Daily Shoe Digest

Are you a shoe lover? Are you having problems with your feet? Do you find it difficult to locate your size in stylish brands? Are you interested in finding out about new developments and fashions in the shoe industry? Are you just looking for a place to chat about shoes? If any of these topics are of interest to you, then you must join us on the Daily Shoe Digest!

The Daily Shoe Digest is an e-mail discussion list, sent three times per week. It works just like an online bulletin board, except it is moderated to ensure relevant, quality discussions and eliminate the flames and off-topic banter common in unmoderated forums.

It's quick and easy to subscribe, so join us today and see what you've been missing!

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Frequently Asked Questions


What is the Zappos.com Daily Shoe Digest about and how does it work?

    The Daily Shoe Digest is a moderated discussion list sent by e-mail and published three days per week. Subscribers can post to the list and share ideas and tips about shoes. It works just like a bulletin board you'd visit online, except that it is sent by e-mail.
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What is the objective of the Daily Shoe Digest?

    The Daily Shoe Digest has a simple objective: to provide a forum for relevant, interesting, and helpful discussions covering shoe wear. Our goal is to provide subscribers with a resource where they can find answers to questions they may have about shoes and shoe related topics.
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What topics are discussed?

    Topics covered include: fitting shoes properly, brands and styles of shoes, special foot needs, health issues for the feet, hard to find sizes and brands, activity-specific shoe recommendations and many, many more. As long as the topic is related to shoes, we'll discuss it!
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What do I need to know about posting?

    Send your posts to: digest-submit@zappos.com

    Subscribers should be aware of the following:
    • If you have a business connection to a product or service mentioned in your post, this should be clear to anyone reading the message.
    • Size constraints make space limited, and not all posts can be published.
    • It is helpful if you include a full name with your post.
    • Please partially quote the post that you are responding to (if any) in your submissions.
    • The moderator will reject inappropriate posts, including, but not limited to, overt solicitations and personal attacks.
    • Do not send attached documents or graphics. Send your messages in unformatted plain-text.
    • Have fun!
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How long will it take for my submission to be published?

    Generally speaking, your post should appear between 1 and 5 days after it is submitted. This is dependent on the schedule of the Daily Shoe Digest, and on the amount of posts that are submitted each week. If your post doesn't appear after 5 days, please re-submit it to: digest-submit@zappos.com .
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Why wasn't my post published?

    Although our goal is to publish every single contribution we receive, that isn't always possible. Here are a few reasons why a post may be sidelined:

    • The post was a blatant commercial advertisement.
    • The post was off-topic -- it was unrelated to the subject matter of the digest.
    • The post covered a topic that had been thoroughly discussed in past issues of the digest. Be sure to check the list archives if you are unsure if your post has been previously discussed.
    • The post was clearly submitted to ask the list to visit your website or was a clear promotion of your company or business.
    • The post was a direct response to an individual and not relevant to the entire list.

    Of course we'd always like to hear from you if you feel your post was unfairly skipped. If you have any questions about submissions please contact the list moderator: digest-submit@zappos.com .
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How do I subscribe and unsubscribe?

    Just enter your email address below and click on the appropriate button:
    Email:

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Is there an archive of back issues?

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What do you mean when you say the list is "moderated"?

    "Moderated" just means that list members send their posts to a moderator, who reviews each one and selects the best for inclusion in the finished issue. The main benefit of a moderated discussion list as opposed to an unmoderated forum is that flames and off-topic posts are nearly eliminated. This increases the quality of the list, which in turn makes it a more worthwhile resource.
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Who is the moderator?

    The Daily Shoe Digest is moderated by Adam Audette, publisher of the LED Digest.
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In what format can I receive the Daily Shoe Digest?

    Right now it is only available in text format, but HTML format may be available in the future. If you'd be interested in receiving the Daily Shoe Digest in HTML, please let us know: digest-submit@zappos.com .
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May I reprint content from the Daily Shoe Digest?

    So long as you republish only for non-commercial use, you may reprint anything you'd like from the Daily Shoe Digest, provided you credit the source. Please use the following information when you quote from the list:


    Also, we appreciate it when you send the list on to your friends and colleagues. Help us spread the word about the Daily Shoe Digest!
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I wanted to thank you for the incredible customer service you've provided in recent weeks. When my pair of boots arrived in less than perfect condition, I had hoped to exchange them for a new pair. Unfortunately, you were out of stock. A wonderful representative offered tips on how to clean up the boots, offered to search other stores to see if they had the boots in stock, and even asked if I would like a refund before returning the boots! I decided to keep the boots for a few more days, as I was not interested in purchasing from another retailer. Luckily, Zappos received more boots in stock within the week. Another rep sent my order straight away and ensured that the new pair were in perfect condition. Best yet - they sent the new pair with overnight shipping! I can't thank you enough for your wonderful service! You’re the best. Robyn C.
~ Robyn C., August 27 2009

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