Did you know that returning on Zappos.com is easy and informative?
You can print a FREE UPS domestic shipping label right here! Here's what you need to do:
Questions? The Zappos Customer Loyalty Team is here to help 24-7: 1-800-927-7671
Once the Fulfillment center has received and inspected your return (Usually within 72 hours of receipt) your refund will be issued within 7 days and you will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.
*Please note to use our pre-paid labels, shipments must be sent from the United States.
Have questions? The Zappos Customer Loyalty Team (ZCLT) is happy to help!
Call ZCLT 24 hours a day - 365 days a year:
Email Zappos Customer Loyalty Team