Name: Laniey
Brand: Gentle Souls by Kenneth Cole
SKU: 9963384
Price: 169.00 USD
Availability: InStock
Rating: 4 (16 reviews)

What Customers Are Saying

Gentle Souls by Kenneth Cole Laniey

Top Positive Review

Overall

Comfort

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Material feels very soft, shoe comfortable, but wasn't right size for me. Not a criticism of the shoe as I ordered a 7.5 and an 8. However, this was the 2nd size 8 because on the first pair the left shoe size was noticeably larger than the right. I already owned a pair in black so I knew size 8 was correct. Additionally, the right shoe was ripped on the 7.5 out of the box. Still very comfortable and soft in the correct size.

Anonymous, Zappos Customer, June 4, 2024

5 Found this review helpful.

Top Critical Review

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Review for Zappos VIP Points (What's this?)

The shoes were a final sale and now I see why. Both shoes had a small tear in the leather, both shoes. I tried processing a return with no luck. If the shoes would have been too small or too large, I would have been fine with that. I did not expect both shoes to be so obviously defective. I'm sure someone had returned them before I got them. I have been with zappos for years and have never had anything like this happen. I'm just so disappointed in them.

Cindy, Zappos Customer, February 21, 2025

6 Found this review helpful.

Customer Reviews

Gentle Souls by Kenneth Cole Laniey

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16 total reviews

50%Rated 5 stars out of 5

6%Rated 4 stars out of 5

12%Rated 3 stars out of 5

6%Rated 2 stars out of 5

25%Rated 1 star out of 5

73%"Felt true to size"

80%"Felt true to width"

80%"Moderate arch support"

73%True to size

80% Felt true to width

80% Moderate arch support

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Cindy, Zappos Customer, February 21, 2025

6 Found this review helpful.

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Anonymous, Zappos Customer, June 4, 2024

5 Found this review helpful.

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The leather uppers with stretch are super comfortable but the sole has no support at all so I will have to return.

Anonymous, Zappos Customer, February 18, 2025

4 Found this review helpful.

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Review for Zappos VIP Points (What's this?)

I paid more for these shoes than I normally pay for myself. I wore them to church for the first time and I have no complaints. They were comfortable and I received compliments on them. These were a splurge for me and I Do not regret it. I love these shoes. They make me feel good when I wear them and are comfortable.

Debbie, Zappos Customer, July 15, 2024

1 Found this review helpful.

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Leather is soft and pliable. Comfy on bunions and backs of heels. I love them!! Ordering a second pair

Sally, Zappos Customer, April 5, 2024

1 Found this review helpful.

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Cindy, Zappos Customer, February 21, 2025

6 Found this review helpful.

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Anonymous, Zappos Customer, June 4, 2024

5 Found this review helpful.

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Review for Zappos VIP Points (What's this?)

The leather uppers with stretch are super comfortable but the sole has no support at all so I will have to return.

Anonymous, Zappos Customer, February 18, 2025

4 Found this review helpful.

Runs SmallRuns Large

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Review for Zappos VIP Points (What's this?)

Debbie, Zappos Customer, July 15, 2024

1 Found this review helpful.

Runs SmallRuns Large

Runs NarrowRuns Wide

Poor SupportGreat Support

Overall

Comfort

Style

Leather is soft and pliable. Comfy on bunions and backs of heels. I love them!! Ordering a second pair

Sally, Zappos Customer, April 5, 2024

1 Found this review helpful.

Runs SmallRuns Large

Runs NarrowRuns Wide

Poor SupportGreat Support

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Gentle Souls by Kenneth Cole
Laniey
Women's

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