Zappos.com Safe Shopping Guarantee - Protection Against Credit Card Fraud:
Shopping on Zappos.com is safe. Every credit card purchase is covered by our Safe Shopping Guarantee:
- Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made on our website while using the secure server.
- In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Shop Safely and Securely:
Zappos.com takes great pride in offering a safe and secure online shopping experience.
We understand that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
Learn More About How We Protect Your Personal Information
It doesn't stop there! We're also proud members of:
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Have questions? The Zappos Customer Loyalty Team (ZCLT) is happy to help!
Call ZCLT 24 hours a day - 365 days a year:
Email Zappos Customer Loyalty Team