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The North Face Arctic Parka Reviews

Customer Reviews
5Rated 5 stars
5 out of 5 stars (154 reviews)
154 reviews

Overall Rating:

84%5Rated 5 stars

9%4Rated 4 stars

5%3Rated 3 stars

1%2Rated 2 stars

1%1Rated 1 stars

151 are "Favorable"

3 are "Critical"

Top Positive Review

11 people found this review helpful
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Great coat. Bought this for my wife and she loves it. I bought this for Christmas and I purchased a Medium. After receiving it, I thought it might be too small, so I called up Zappos and explained. they shipped another out and I received it the very next day. By the way, the first one I received was free 1 day shipping, the second one was free 1 day shipping. Now, I've got both coats. Anyway I showed it to my wife and she chose to keep the medium. Called Zappos, canceled the return of the medium and wanted to return the Large. I received a free shipping label in 2 minutes, printed, and labeled the box and off it was. I received an email a few days later saying Zappos received it and the return was processed. This isn't my first experience with Zappos. Greatest customer service. They all speak English and have a sense of humor! The only customer service that is comparable is LL Bean, but they don't offer free next day air shipping like Zappos.
Jan 16, 2011 by Nash

Top Critical Review

4 people found this review helpful
Overall2Rated 2 stars
Comfort5Rated 5 stars
Style3Rated 3 stars
I was very excited for this jacket given the glowing reviews...unfortunately, it didn't stand up to my expectations. I want it to wear to and from work, and I don't want to have to put on many layers for it to keep me warm. It's very light and comfortable to move around in, so I tried this jacket outside for about 15 minutes with a thin long sleeve sweater underneath. It was 15 degrees, with 8 mph wind and 20 mph wind gust. (pretty standard winter day in MN, nowhere near the coldest) At first it was nice and warm, but after about 5 min, I noticed cold spots in the jacket on my chest, shoulders, and arms. The way the down is stitched in large rings around the jacket allows it to shift, leaving some spots virtually uninsulated. Also the outer shell doesn't seem very windproof when the wind picks up. I have another Northface ski jacket with their heatseeker insulation (was pricey) that keeps me toasty warm in even colder conditions, but doesn't have the length I want. I expected much more for the price of this jacket. If you want a jacket for 25 degree weather with little wind, I think this jacket will be great. However, if you are looking for something to keep you warm with one layer in single digit/subzero temps with double digit wind speeds, I would try something else. As far as size, it seems to run a little small, my other north face items are larges, and I needed an XL in this jacket. I would size up. As with all down jackets, its a bit puffy, but it looks fairly sleek with the down puffs on the inside, and the back elastic makes a nice hourglass shape.
Nov 27, 2012 by Kari
This product currently has 0 reviews.

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