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Your one-stop-shop for media resources, company news, and more.

About Zappos

At, our purpose is simple: to live and deliver WOW.

Twenty years ago, we began as a small online retailer that only sold shoes. Today, we still sell shoes — as well as clothing, handbags, accessories, and more. That "more" is providing the very best customer service, customer experience, and company culture.

We hope that in the future people won't even realize we started selling shoes online. Instead, they'll know Zappos as a service company that just happens to sell ________.

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Media Resources


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News & Headlines

May 31, 2020 | The New York Times
Retail therapy: Zappos offers to listen to pandemic worries

Read About Listening To Pandemic Worries

May 14, 2020 | Footwear News
Zappos exec Jeff Espersen on what’s selling & the new retail reality

Read About New Retail Reality

April 20, 2020 | Forbes
You can call Zappos to ask for help on anything

Read About Customer Service For Anything

Press Releases

NOVEMBER 12, 2019 introduces Goods for Good platform with eco and socially conscious brands

Read About Goods For Good

OCTOBER 22, 2019 releases "The Power of WOW", shares electrifying stories from every corner of the business

Read About 'The Power Of WOW'

AUGUST 27, 2019
Zappos and Fender join forces on first-ever workplace health and wellness benefit, harnessing the healing powers of learning an instrument

Read About Zappos x Fender

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