News & Headlines |


News & Headlines



May 14, 2020 | Footwear News
Zappos exec Jeff Espersen on what’s selling & the new retail reality

Read About New Retail Reality

April 20, 2020 | Forbes
You can call Zappos to ask for help on anything

Read About Customer Service For Anything

April 08, 2020 | Retail Wire
Zappos overhauls its website for home-bound customers

Read About Zappos' Website

April 06, 2020 | SHRM
Virtual happy hours help co-workers, industry peers stay connected

Read About Virtual Happy Hours

January 29, 2020 | Forbes
3 simple tips to building an untouchable company culture like Zappos

Read About Building Company Culture

January 16, 2020 | Fashionista
Online retailers are making 'sustainable' fashion more searchable

Read About Sustainable Fashion

January 14, 2020 | Market Scale
How Zappos wins by being customer-centric: NRF 2020

Read About Being Customer-Centric



November 21, 2019 | Fast Company
How successful companies are building brand loyalty through innovative, creative experiences

Read About Brand Loyalty

NOVEMBER 12, 2019 | Footwear News
Zappos launches ‘Goods for Good’ sustainable & charitable shopping platform

Read About Goods For Good

SEPTEMBER 27, 2019 | Ad Age
Zappos preps new holiday push with Joseph Gordon-Levitt's content studio

Read About Zappos x Hit Record

September 6, 2019 | HR Drive

Zappos partners with Fender to help employees de-stress by learning music

Read about Fender x Zappos

JULY 19, 2019 | Yahoo Finance turns 20 with big customer surprises, new brand collabs, and more

Read about Zappos turning 20

MAY 25, 2019 | Total Retail

Zappos, Amazon partner with Shaquille O'Neal for 'Shaq-to-School'

Read about Shaq-to-School

MARCH 29, 2019 | Workforce

Q&A with John Bunch: Holacracy helps Zappos swing from job ladder to job jungle gym

Read the Q&A with John Bunch

JANUARY 25, 2019 | CNBC

How to answer Zappos CEO Tony Hsieh’s quirky interview question

Read about interviewing at Zappos



NOVEMBER 15, 2018 | Footwear News

Zappos is rethinking packaging to make shopping easier for those with disabilities

Read about Zappos packaging

SEPTEMBER 15, 2018 | Forbes

How Zappos delivers wow customer service on each and every call

Read about Zappos customer service