Culture

Taking Team Building To The Extremes

The Mark Fulton 8,000 Meter Challenge requires grit and character. And for these Zapponians, it's the perfect backdrop to build meaningful connections.

The License Plate That Grows With You

Unlike a car, the value of a Zapponian only increases with time. Meet the employees who are just starting out and those who've been around the block.

Zappos Core Value Coloring Pages To Help You Unwind

Take a moment to de-stress. Download and print these Zappos-inspired adult coloring pages that are sure to make you smile.

These Are The Books Zappos Wants Its Employees (And You) To Read

Take a peek inside the Zappos library! With an ever-growing list of books added each month, here are what we believe to be some of the best reads.

Zappos Editorial Team Shows Us What Shoppers Don't See

When shopping on Zappos, have you ever wondered what it takes to capture the perfect photo? Let our editorial stylists show you their tricks to the trade for Spring 2020.

This Practical Employee Puts The 'Fan' In Fanny Pack

For Ned Farra, a white elephant gift turned into a modern-day obsession. Today, his “never leave home without it” philosophy is one to be admired.

The Lowdown On Zappos' Customer Service Experience

Whether it’s a new order, a return, or to find the best pizza in the city, our Customer Loyalty Team (CLT) is dedicated to helping anyone who calls. Zappos Culture Guide Ryo Zsun explains why.

Connecting With Customers Using PEC

Personal Emotional Connections (PEC) are as much a part of Zappos as free next-day shipping and 365-day returns. See why this Customer Loyalty employees take it so seriously.

Experience The Culture: A Q&A With Zappos’ Lead Tour Guide

Interested in seeing how Zappos' non-traditional office reflects its company culture? Our Lead Culture Guide, Letha Myles, gives you a hint of what to expect.

Zappos Nap Room Has Employees Sleeping With The Fishes

Zappos got "Tanked"! With the help of Animal Planet's Wayde King and Brett Raymer, Zappos' aquarium nap room is off the hook.

How To Keep Company Culture In A Remote Worker's World

For a growing number of employees, remote working is the new normal. But how are company cultures, like Zappos, adapting?

Why Company Culture Matters

Known for creating a unique company culture, Zapponians Jeanne and Jamie shed light on how each employee plays an integral part in the process.

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