Culture

30 Core Value Coloring Pages To Download For Free

Take a moment to de-stress. Download and print these Zappos-inspired adult coloring pages that are sure to make you smile.

Culture

This Phone Rep Bonded With A Customer For 10 Hours

Zappos Customer Loyalty Representative Steven Weinstein recounts the longest call of his life.

Culture

5 Ways Zappos Helps Employees Find Their Ikigai

You don’t need a magic lamp to find happiness. You just need your ikigai. Zappos employees are encouraged to pursue theirs on a daily basis.

Culture

Why Zappos Is So Obsessed With Impressing Its Customers

Hired as a temp, and one of Zappos' early employees, Customer Loyalty Director Rob Siefker discusses the company's mindset for WOWing at every turn.

Culture

'Tails' Of Our Furry Friends: Alex & Opie

While working at Zappos' distribution warehouse in Kentucky, Alex befriended a stray dog who'd eventually become a member of his family.

Business

10 Things To Know About Zappos’ Customer Service

If there's one thing synonymous with Zappos, it's providing superior customer service. Here's how we deliver happiness daily.

Culture

Get To Know The Zappos Tours Team

Our Zappos tour guides embrace their jobs with passion and, yes, a little weirdness. We’re glad they’re here, and they can’t wait to meet you!

Community

A Coat Of Fresh Paint And New Perspectives

Zappos Resident Artist Miguel Hernandez is changing Las Vegas. With a brush in one hand and a paint bucket in the other, he's beautifying downtown unlike ever before.

Culture

These Are The Books Zappos Wants Its Employees To Read

Take a peek inside the Zappos library! With an ever-growing list of books added each month, here are what we believe to be the five best titles.

Culture

The License Plate That Grows With You

Unlike a car, the value of a Zapponian only increases with time. Meet the employees who are just starting out and those who've been around the block.

Business

How To Improve Your Conference Room Culture

Zappos’ conference rooms are getting a facelift. Learn how and why we’re joining other major companies by beautifying our in-meeting surroundings.

Culture

This Zapponian Delivered The Ultimate WOW Service

Every three minutes an American is diagnosed with blood cancer. See how this Zapponian changed one man's life with a humble donation.