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Zappos Library The Three Laws of Performance SKU #7554622(View on Zappos.com Classic)
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Title:
The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life
Synopsis:
When a hurricane warning is announced, everyone's concerns and actions become focused on that expectation; the hurricane essentially becomes the future which people are "living into." Similarly, when an organization needs to transform or make the leap to a higher level, everyone involved should be "living into" the vision of the organization's new, improved future. But in the majority of organizations, the future people are living into is based on past performance and experience, and so major transformation is almost impossible.
Steve Zaffron is CEO of Vanto Group, which has helped hundreds of companies envision and effectively implement major change and performance improvement. Zaffron and Dave Logan outline this proven system for rallying all of an organization's employees around a new vision, and more importantly, making it stick. Their focus is on making such transformations permanent and repeatable, providing practical examples from Vanto Group's clients such as Apple, Lockheed Martin, Reebok, BHP-Billiton, Johnson & Johnson, Morgan Stanley, and many others.
About the Authors:
Steve Zaffron is the CEO of the Vanto Group, a global consulting firm that designs and implements large-scale initiatives to elevate organizational performance. Zaffron has directed major corporate initiatives with more than three hundred organizations in twenty countries.
Dave Logan is on the faculty at the Marshall School of Business at the University of Southern California and is a former associate dean. He is also senior partner of CultureSync, a management consulting firm. Logan has written three books, including Tribal Leadership.
Product Details:
Format: Hardcover, 256 pages; Publisher: John Wiley & Sons; Imprint: Jossey-Bass (February 2009); ISBN: 9780470195598.
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Many of our customers and partners ask us, "What inspires the Zappos culture and the mantra POWERED by SERVICE?" In essence, "What WOWs Zappos?" One way we can share that with our community is the Zappos Library. Here you'll find a collection of books that get us fired up about our customers, the products we buy, and the world we live in. Each of these books can be found in the front lobby of our offices and are widely read and discussed throughout the company. We hope you'll be as WOW'd by them as we are.
