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Zappos Library Flipping The Switch SKU #7424897(View on Zappos.com Classic)
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Product Information:
Title:
Flipping The Switch: Unleash the Power of Personal Accountability Using the QBQ!™
Synopsis:
In his bestselling book QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships.
Now Miller takes readers to the next level to show how they can use the power of the QBQ! and personal accountability every day.
When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question--a QBQ--is the first step to empowering what Miller calls the Advantage Principles--five essential practices that will lead to a richer experience in every aspect of life:
• LEARNING: live an engaged and energized life through positive personal growth and change
• OWNERSHIP: attain goals by becoming a solution-oriented person who solves problems
• CREATIVITY: find new ways to achieve by succeeding "within the box"
• SERVICE: build a legacy by helping others succeed
• TRUST: develop deep and rewarding relationships
With compelling real-life stories and keen insights, Miller demonstrates how anyone can find success and satisfaction by "flipping the switch."
About the Author:
John G. Miller is the author of Personal Accountability and founder of QBQ, Inc., an organizational development firm dedicated to "Helping Organizations Make Personal Accountability a Core Value." He is a graduate of Cornell University, and has been actively involved in the training and development industry since 1986. He lives in Denver, Colorado, with his wife, Karen, and their seven children.
Product Details
Format: Hardcover, 144 pages; Publisher: Penguin Group; Imprint: Putnam Adult (December 2005); Subject: Choice, Decision making, Problem solving, Responsibility; ISBN: 9780399152955; Dimensions: 8½ x 5¾ inches.
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Many of our customers and partners ask us, "What inspires the Zappos culture and the mantra POWERED by SERVICE?" In essence, "What WOWs Zappos?" One way we can share that with our community is the Zappos Library. Here you'll find a collection of books that get us fired up about our customers, the products we buy, and the world we live in. Each of these books can be found in the front lobby of our offices and are widely read and discussed throughout the company. We hope you'll be as WOW'd by them as we are.
