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A Happy Zappos Customer Says:

"First of all, I would like to wish you a happy New Year. As for the review regarding the services I received from your company, I must say that your team, starting with those who advised me via phone and the dispatch group are simply awesome! One of your techies who manned the phone in my first call played a significant role in helping me make the right decision at the right time. Your online tracking system is fabulous. I was impressed with the speed with which you posted my order for on-line confirmation and tracking. When it comes to the delivery date, indeed, you kept your words as advertised. I received the merchandise right on time. Although this was my first experience with your company, I guarantee you that it will not be the last. First impression lasts; in your case in a very positive way! Keep up the good work! Thanks, Yene "

Yene, Jan 12, 2007

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