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A Happy Zappos Customer Says:

"I just wanted to compliment you folks on your great website. With your website it is possible to look up orders placed even as long ago as several years. I wanted to repeat an order from 2004. Even though you don't have the shoe available in my size (and it has been discontinued), your order history allowed me to know the exact name and size of the shoe so that I could try to get it somewhere else. I can't tell you how grateful I am. Thanks so much for your great website and customer service! ~ Laurie R "

Laurie R, Sep 24, 2007

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