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A Happy Zappos Customer Says:

"Dear Zappos CS, I just ordered some shoes from you today after 12:00AM for a bit of early morning shopping and when I just checked my e-mail a few minutes ago I found an e-mail from you: I read it. Your e-mail stated that my order has been shipped today, and you've given my order "special priority processing," I should receive my order promptly. Now that's what I call great service! I just want to thank Zappos CS and the entire Zappos Team for your continual superior work!!! There are three reasons why I LOVE Zappos.com so much: A) Service, B) Quality, and C) Price. That's what keeps me coming back to you for all my shoe needs. And also you make me feel that I'm your only customer and you really care about me, which means a great deal to me; especially, since I have a rare form of Congenital Muscular Dystrophy (a genetic Neuromuscular disease) and I have developed severe Scoliosis (a curvature of the spine). I have enough things to worry about than to worry about if where and who I buy products from will treat me well... I greatly appreciate ALL (Zappos CS and the entire Zappos Team) your time, consideration, help, and kindness. I wish Zapoos.com, Zappos CS,and the entire Zappos Team all the peace, happiness, health, wealth, fortune, and success that life has to offer! Take care of yourselves; have a GREAT summer. Keep up ALL the excellent work! Many thanks. Regards, P.S.: LONG LIVE ZAPPOS!!! "

Sulaiman R. K., Jun 12, 2006

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