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"I just wanted to say that, once again, we are completely amazed by your customer service. I ordered shoes for my son last night at about 11pm and received them today just after noon. Wow! They fit, he is very happy, and I am delighted with you all over again. Let me say that I am a Telephone Customer Service Representative for a very large on line retailer and I can only dream about working for a company that functions as well as Zappos. If you ever need a good CSR, let me know! Thank you. You make shipping fun again! "
Marie W., Jan 29, 2007
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