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A Happy Zappos Customer Says:

"I'm not one to comment on service, be it good or bad, but I simply must tell someone that I couldn't be happier with the shoes I just purchased. Because I ordered them later than I wanted, I resigned myself to getting them AFTER the birthday I bought them for, but lo and behold, they were Fedex-ed to me the next day! They arrived at my door less than 24 hours after I purchased them - and I did not request (or pay for) expedited shipping! Receiving these in time for the birthday is a great and unexpected surprise. This is my first order from Zappos and you know I will definitely be back. The entire process was easy, straightforward, and exceeded my expectation. Thanks very, very much to all who made this happen! Tom"

Tom, Feb 22, 2008

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