"I appreciate you putting your customers first. The free upgrade on a new pair of shoes is an awesome gesture, I highly appreciate it. I will most definitely tell my friends and family about ZAPPOS, it's the place for kicks and hand bags... Your prices are awesome and your customer service rocks; you’re a force to be reckoned with.... thanks again from the top the very bottom at Zappos... One happy customer... Valentino S"
Valentino S, Aug 27, 2006
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