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A Happy Zappos Customer Says:

"I'd like to just say thank you. I don't know why you changed my regular shipping to expedited, but I really appreciate the gesture. Very rarely these days do company's pay attention to customer service. You've just earned yourself a loyal customer with your approach. I ordered purple Crocs for my 4 year old in the hopes that they would arrive in time to put in her Easter basket. Knowing they will definitely get here on time is a big relief. You will be making a little girl, who loves purple and loves Crocs, very happy! Have a great day!"

, Mar 24, 2008

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