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A Happy Zappos Customer Says:

"Honestly, I continue to be so impressed with Zappos. I sent two shipments back for credit. I shipped FedEx and requested an email notification of when the returns were signed for in your warehouse. FedEx obtained a signature from Zappos warehouse at 9:31 am and I received an email from Zappos Customer Service at 9:52 am stating that I was credited in full. Absolutely unbelievable - especially in this day and age. Thank you, thank you, thank you. I only wish every company had their act together even half as much as Zappos. GREAT JOB! Laura R."

Laura R, Sep 18, 2007

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