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A Happy Zappos Customer Says:

"I used to shop @ Nordstrom for shoes for so many years, then a few weeks ago when I was looking for shoes on line , I found Zappos.com. I ordered a few pairs for my sister and one pair for me.I had to send two pairs back to exchange them for smaller sizes. It came fast and I'm very happy with your company . You do have a lot of styles to choose from and you offered a view from many directions. That was a great help. But the best thing is you do not charge for the shipping fee. I think the shipping fee will keep a lot of customers from order by mail .I love Zappos , and I will tell all my friends and my daughters about your company. Please keep up your great work. Sincerely, "

Christine V., Mar 18, 2006

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