"I too realize the importance of taking care of your customers. I work for a company that stresses two things above all others. Integrity and customer service. We pride ourselves in doing things for our customer's our competitors will not do; it has kept our customers loyal and gained us many more. I understand your going the extra mile. You have a customer for life. I used to order everything online from another retailer. I will now check at Zappos first. If you have it I will be placing the order with you. I just received my first order, ordered a couple of days ago, and the shoes are exactly as ordered. I anticipate receiving the second order tomorrow. Again thanks, "
Rick A., Mar 18, 2009
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