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A Happy Zappos Customer Says:

"Wow! I don't think I've ever received such expert and thorough customer service - especially from such a big company. Thank you so much for all of your efforts on my behalf. I really appreciate it. And I also want to apologize, because I did go through paperwork and discovered that I had in fact purchased the shoes elsewhere. I am sorry to have sent you on what I discovered was a wild goose chase. You have definitely made me a more loyal customer than ever, however. So thank you again, and I look forward to my next purchase from Zappos. Best to you, "

Amie, Sep 29, 2007

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