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A Happy Zappos Customer Says:

"Just a note to let you know that I am a new customer due to word of mouth. Two friends of mine raved about buying shoes from your company. Free shipping and getting it quick was the brag words for the day. Based on your emails so far you are proving yourselves. In a market where customer service is only for the rich and profits are based on how much shipping charges can be applied, it is nice to see a company with your motto. Keep up the good work and I will be glad to pass on my recommendation to all my friends. All of whom have several children in the home who all wear shoes. Ha! Ha! "

Renee H., Dec 15, 2008

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