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A Happy Zappos Customer Says:

"Zappos, Just to let you know I have never dealt with a company that has been more fair and customer service oriented than Zappos.com. I returned a pair of athletic shoes and asked for one size larger and they were shipped in less than 24 hours to California with a credit for the return even before you received the return, no questions asked, no charge for shipping either pair and no tax. I am letting my friends know about your great service policy. "

Ron W., Aug 3, 2007

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