"My Husband died May 5th and on the 19th of May I ordered a pair of shoes which you sent to my home in Arizona. I was in Oregon for the funeral and burial. When I got home there was a message on my phone that a floral shop had been trying to reach me. I called them up and they delivered the most beautiful, exotic flowers with a pink butterfly on the vase with a card that read - "Sorry for your loss, our thoughts and prayers are with you." Zappos.com I was so amazed, and you were so thoughtful. I was overwhelmed that a company would be so kind. I have told my story to everyone I know… Family and friends. I knew you were a special company, but now I know there are no others like you. Sincerely, "
JoAnn K., Jul 6, 2009
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