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A Happy Zappos Customer Says:

"I am a person that doesn’t like going shopping...I like to shop online for things but I hate waiting for them... I found a pair of shoes I wanted for my son which I originally found on eBay but I figured why pay the same amount there and wait a week or so to receive them than go directly to a store...then I stumbled across Zappos. The price was unbeatable; it was so easy to find what I was looking for. I saw all the positive reviews and since there was FREE overnight shipping I thought I would just test the site and find out for myself!!! I ordered the shoes and I couldn't contain my curiosity so a couple hours later I logged back onto the site to track my order (which is also so nice and easy) and there it was with amazement...they were ALREADY SHIPPED!!! WOW- now that’s service!!!! I also have to say how accurate the tracking details were!! The next day they arrived just as described!!! My son just LUVS his new shoes!!! This experience I had to share right away (I just received them a half hour ago) I recommend ZAPPOS to everyone!!! I myself will shop Zappos all the time!!!!! My experience was so well that I can't even comment on customer service because I had no problems but I feel that it too would have been a breeze!! They could offer nothing more!!! Free PROMPT overnight shipping...Free return shipping...WHAT MORE COULD YOU ASK FOR!?!?! THANKS ZAPPOS!!!!! ~, PA "

Tracy, Sep 8, 2007

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