"Hi, I might not be sending this to the correct email address, but I want someone at Zappos to know that your website is a real knockout. I just discovered it and I am bowled over by how easy it is to navigate, how much information you provide on each product, the great photos and the useful customer reviews. According to these reviews, your customer service sounds like the best! The only shoes I have ever risked buying online are my tennis shoes, because I know my exact brand and size and don't need to try them on. Based on your free shipping both ways policy, I am definitely going to spend some time shopping at Zappos very soon. Hope the experience lives up to the promise. Rose A. "
Rose A., Dec 13, 2007
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