"Dear Zappos customer service loyalty team, the return shoes arrived just now, August 5, 2008, Tuesday, 12:55 PM. It's an incredible experience dealing with your company. You function at a very superior level. Thank you for the immediate response to every aspect of our involvement. I don't know of another company that has exhibited such consistent high quality service as you offer. From start to finish it's been a pleasure to deal with you. Too bad you are not a group of lawyers or building contractors. God that would be great. Again, thank you for the service."
Louise H., Aug 6, 2008
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