Thank you for shopping with Zappos.com!
Because you ordered free standard shipping, you should receive your products within 4-5 business days (please allow additional time if shipping to an APO/FPO military address). Business days are Mondays through Fridays, except for holidays.

Please note that due to credit card company approval procedures, there could be a delay if billing information is inaccurate, or if billing and shipping addresses are different.

All of our products shipped to the United States come with a 365-day money back guarantee. If you are not 100% satisfied, you can return them for a full refund. We'll even provide you with a pre-paid UPS return label, so you won't have to pay for the return shipping! We just ask that the products are in the condition you received them and in the original box. Please see our web site for full details about our return policy.

We are constantly striving to provide our customers with the best possible service. We hope that your shopping experience has been an enjoyable one! If there is anything we can do to improve your experience please let us know. We can be reached by email or by phone:

(Zappos email address goes here)
(Zappos phone number goes here)

If you have any general questions you need an immediate answer to, please visit the Customer Service section of our Web Site at:

http://www.zappos.com/cs.zhtml

Thanks again for shopping with Zappos.com. We look forward to serving you again in the future!

Customer Loyalty Team
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