Order before 1PM PST on 12/23 with FREE SHIPPING for GUARANTEED DELIVERY BEFORE XMAS!Order before 1PM PST on 12/23 with FREE SHIPPING for GUARANTEED DELIVERY BEFORE XMAS!Order before 1PM PST on 12/23 with FREE SHIPPING for GUARANTEED DELIVERY BEFORE XMAS!Order before 1PM PST on 12/23 with FREE SHIPPING for GUARANTEED DELIVERY BEFORE XMAS!

Cart

SoftWalk San Mateo SKU #7135350(View on Zappos.com Classic)

(4 Stars) (based on 161 customer reviews)
$78.95
  1. Size Chart

    Don't see your size?

  2. In Stock and Ready to Ship!

Order before 1PM PST on 12/23 with FREE SHIPPING for GUARANTEED DELIVERY BEFORE XMAS!
Product Information:
  • Video Description View the Video Description for this product! (Please note that the color shown in the video may no longer be available.)
  • Stylish slip-on comfort mule.
  • Two-tone hand made upper leather finish.
  • Features a deep toe box and 'V' throat for best fit and comfort.
  • Revolutionary 'Eggcrate' footbed (Patented).
  • Unique, patented dual PU footbed for 'The Ultimate Comfort Experience.'
  • Supportive steel shank.
  • Medium density PU two-tone unit with thread detailing for look and comfort.
  • A great addition to the La Jolla Collection.
  • 1 1/4" heel.
  • Product measurements were taken using size 7. Please note that measurements may vary by size.
  • Questions? Please call 888-927-7670 to speak to one of our Comfort consultants!
View Zappos Glossary of Terms

Find something wrong in this description? Help us fix it! Report An Error

What's this new feature? Preview Badge

Customer Feedback

Overall Rating:
  • (5 Stars) 55%
  • (4 Stars) 25%
  • (3 Stars) 10%
  • (2 Stars) 0%
  • (1 Stars) 10%
Customer Fit Survey:

Customers surveying this product said...

  • 86% "Felt true to size"
  • 86% "Felt true to width"
  • 80% "Excellent arch support"
Write a Review of This Product

Recent Customer Reviews - 161 Reviews Total

Posted: Nov 19, 2009
Reviewer: Beverly P from Texas
Overall: (1 Stars) Comfort: (5 Stars) Style: (4 Stars)
Shoe Size: Felt true to size Shoe Arch: Moderate arch support Shoe Width: Felt true to width
I was so disappointed when I put this shoe on. It was really really comfortable, but both shoes squeaked so badly that you could not walk in them without making a horrible noise.
Posted: Nov 1, 2009
Reviewer: from Minnesota
Overall: (5 Stars) Comfort: (4 Stars) Style: (4 Stars)
I have narrow feet and high arches so is often difficult to find shoes that stay on the back of my feet. The softwalk San Mateo fits well and is comfortable. It can be casual dressy or worn with sportier clothing. I appreciate how quickly the shoes came after I ordered them.
Posted: Oct 26, 2009
Reviewer: Elaine S from Dallas
Overall: (5 Stars) Comfort: (3 Stars) Style: (5 Stars)
The shoes are beautiful and fit very well. However, the toe part squeezes the toes between the top of the shoe and the bottom, or I would have kept them. Otherwise, they are great, but I\'m not going to wind up with corns and calluses.
Posted: Oct 24, 2009
Reviewer: Deborah R from Charlotte, NC
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
I am very hard to fit and normally wear Birkenstock sandals year \'round for comfort. I wanted a closed-toe shoe for winter so thought I\'d try these. They were true to size and very comfortable from the moment I put them on.
Posted: Oct 21, 2009
Reviewer: Lynda L from Knoxville TN
Overall: (4 Stars) Comfort: (5 Stars) Style: (4 Stars)
These shoes are comfortable and quite nice. Needed no breaking in. The color (walnut) is a little unusual (not light, not dark, not brown) but I am getting used to it. A good shoe if you have to do much walking.\r\nSize seems accurate, and good arch support.
Other Brands Recommended by Reviewer: Clarks
Read Additional Customer Reviews Below

Additional Brand Information

In the spring of 2000, SoftWalk shoes were introduced as a new alternative for casual comfort. SoftWalk shoes offer incredible lasting comfort in several sizes and widths. Our focus has always been to provide classic styling for women with comfort in mind. A New Look for Comfort! SoftWalk shoes were created on the belief that a better footbed makes a better shoe. And what a footbed it is!

Expertly designed, anatomically correct, SoftWalk shoes are built to blend contemporary styling with a unique massaging footbed. SoftWalk's innovative "mogul" construction is orthopedically designed and patterned after mattress technology for maximum comfort. The unique interaction of the design's multi-layers absorbs the stress of standing or walking while offering cushioned support from the heel to toe.

SoftWalk is committed to developing shoes that provide each customer with a personalized fit. SoftWalk shoes are also focused on the future needs of its consumers. We promise to continually enhance our product line with the materials and styles that meet our customer's needs. SoftWalk - The ultimate comfort experience.

Additional Customer Reviews:

Posted: Oct 20, 2009
Reviewer: Msss77 from Phoenix, AZ
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
FANTASTIC SHOE!!! I have limited mobility due an accident which left me with both ankles broken and foot problems. Finding a shoe that does not hurt is almost impossible. There was no break in period with the San Mateo and the comfort was a God send :-).
Posted: Oct 17, 2009
Reviewer: Carole from Texas
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
Having had this same SoftWalk style in woven pewter and being so pleased with them, I ordered the same style in black woven for this fall season. I found that I need one half size smaller in this particular style. Order size 7 Narrow in these as opposed to 7 1/2 Narrow in the other SoftWalk styles I buy. I have have worn SoftWalks for a number of years and consider them a blessing to very painful feet. Plus is that they also look nice!
Other Brands Recommended by Reviewer: Adora in SoftWalk
Posted: Oct 16, 2009
Reviewer: Carole f from newnan ga
Overall: (3 Stars) Comfort: (2 Stars) Style: (3 Stars)
Bought this shoe two years ago and they were amazingly comfortable from the first day I put them on. Ordered another pair recently and found them to not be nearly as comfortable as my first pair. The primary difference is that the manufacturer lined the inside of the woven leather uppers with a material that does not allow the leather to easily conform to your foot shape. I'm hoping that with usage, the shoe will gradually become more comfortable.
Posted: Oct 14, 2009
Reviewer: from georgia
Overall: (4 Stars) Comfort: (3 Stars) Style: (4 Stars)
True to size ( I bought narrow), comfortable. Leather a little stiff; need breaking in, esp. if worn without socks. Good with skirt or slacks, slightly dressy.
Posted: Oct 7, 2009
Reviewer: Paula K from Marietta GA
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
I love these shoes. Wearing a 12 narrow and finding comfortable "wear 12-hours shoes" is sometimes hit or miss, but not at Zappos! I wear flat shoes at work because of some medical issues and these are excellent. These are a true AA Narrow. No break-in time required. I liked them so much I have them in the blue foil and plain black leather. They are "softwalk" in comfort without being too grandmotherly. If you need to put them on your feet and go, I absolutely recommend these.
Posted: Sep 29, 2009
Reviewer: P. S from near Lexington, KY
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
Wonderful for walking around; will use them as slippers because of softness and support, far better than most slippers.Have the woven variety.\r\n\r\nHowever, the "pewter" is gold, not pewter; if they came in pewter, would order.
Posted: Aug 20, 2009
Reviewer: from Harriman,New York
Overall: (4 Stars) Comfort: (4 Stars) Style: (4 Stars)
I bought these shoes and were pleasantly surprised at how they felt. They were comfortable after a day at work. I bought them in black also!\r\n
Posted: Aug 12, 2009
Reviewer: from Belleville, Michigan
Overall: (4 Stars) Comfort: (5 Stars) Style: (4 Stars)
These shoes are cute but even better they are super comfortable. You feel as if you are walking on little pillows. I thought they were quite true to size as I have very wide feet.
Posted: Jul 30, 2009
Reviewer: Mary L from Massachusetts
Overall: (3 Stars) Comfort: (4 Stars) Style: (4 Stars)
I can't wear open-toed shoes for my work, so wanted at least something open in the back during the summer. I also need arch support. I tried a few other shoes and didn't like them, so went with these. I have a pair in blue with a different pattern on the leather. For some reason, the right shoe rubbed my small toe the first few times I wore the shoes, so I had to wear a band aid. The problem went away. The shoes are otherwise pretty comfortable. My bigger complaint with the new shoes was with the color of the leather rubbing off on the backs of my heels. It was maddening. My shoes are black so it looked like my feet were dirty. It was so embarrassing. I finally covered over the offending areas with clear nail polish and so far, so good. I shouldn't have to do that with a new pair of shoes, though. The shoes are maybe an overall 3.5, but not a 4.
Other Brands Recommended by Reviewer: I love, love, love Danskos. They are the best for arch support and keep my back happy.
Posted: Jul 8, 2009
Reviewer: from L!
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
I purchased these shoes, and LOVE them! I work on my feet several hours, several days a week, and let me tell you these shoes are a little bit of heaven on my footsies! They have like the little version of the egg crate technology for shoes. Comfort plus! LOVE them!
Posted: Jun 8, 2009
Reviewer: Tiss S from Melbourne, FL
Overall: (5 Stars) Comfort: (4 Stars) Style: (5 Stars)
Love this shoe!! I have a narrow foot and would love to see more AAA & AAAA widths. However, SoftWalk has enough "pillows" in the shoe bed to be comfortable without adding my orthotics. Have had many compliments on the style and design. I have a heel spur so avoid closed in shoes. Shop for mules, clogs, slides whatever they're called to keep the heels free. I have other SoftWalk styles and they're all winners...Any shoe I can wear for most of the day walking about, sitting, or whatever will always be my choice. I cannot shop by price-- only by size and comfortable fit that will stay on my foot.
Other Brands Recommended by Reviewer: Naturalizer, RosHommerson
Posted: Apr 19, 2009
Reviewer: from Baltimore, Maryland
Overall: (1 Stars) Comfort: (1 Stars) Style: (4 Stars)
Shoe Size: Felt a half size smaller than marked Shoe Width: Felt narrower than marked
Very unhappy - I have at least 4 pair of SoftWalk shoes in my closet. Unfortunately this style does not meet the quality of other shoes. They are not a true 2E and the leather is very stiff. Since I wore one of the pairs outside I am stuck with them but I will be returning the other pair that I purchased. I hope that future shoes that I purchase will be more true to size and width.
Posted: Apr 19, 2009
Reviewer: from Savannah, Georgia
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
Shoe Size: Felt true to size Shoe Arch: Moderate arch support Shoe Width: Felt true to width
Super Comfort - First of all, I have horrible feet. Bony, big bunions on both feet and old feet, but these shoes are like walking on clouds. I love them.
Posted: Apr 12, 2009
Reviewer: from Maryland
Overall: (5 Stars) Comfort: (4 Stars) Style: (5 Stars)
Shoe Size: Felt true to size Shoe Arch: Moderate arch support Shoe Width: Felt true to width
Stylish comfort - The woven blacks are quite stylish and the soft walk memory foam insole very comfortable. I have high arches and the provide some, but not perfect, arch support.
Posted: Apr 7, 2009
Reviewer: from Portland, OR
Overall: (4 Stars) Comfort: (5 Stars) Style: (4 Stars)
First off I love Zappos! Second, these shoes are really comfortable but do run narrow and seem to be a 1/2 size smaller than your usual size. I ordered one pair, returned them and am okay with the second pair. I could probably have ordered a wider width because the medium width they have runs small.
Read Additional 141 Customer Reviews

The Zappos Culture

Learn about what inspires Zappos to provide the best service!

Zappos Core Values:
10 Values We Live By

Customer Testimonials:
Our Customers Connect

Enjoy Fun and
A Little Weirdness:

Check out Zappos Blogs

The Zappos Experience:
Share Your Zappos Videos

Unique Customers:
Zappos Furry Customers
Zappos Customers In Training

Become a Part
of Our Culture:

Careers at Zappos

Get Inspired:
Daily Inspiration From
Our Coach - Dr. Vik

Shop With Confidence

Shopping on Zappos is Safe and Secure. Guaranteed!

You'll pay nothing if unauthorized charges are made to your credit card as a result of shopping at Zappos.com.

Safe Shopping Guarantee

Better Business Bureau Bizrate 2009 Circle of Excellence Platinum

All information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol.
Learn How We Protect Your Personal Data

Free Shipping
and Free Returns

If, for any reason, you are unsatisfied with your purchase, you may return it in its original condition within 365 days for a refund. We'll even pay for return shipping!
Read our Shipping
and Return Policies

Privacy Policy

Zappos.com respects your privacy. We don't rent or sell your personal information to anyone.
Read our Privacy Policy