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Softspots Viola SKU #7375729(View on Zappos.com Classic)

(4 Stars) (based on 227 customer reviews)
$70.16
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Product Information:
  • Video Description View the Video Description for this product! (Please note that the color shown in the video may no longer be available.)
  • A savior for your feet, the beautifully-tailored ‘Viola' wedge offers unparalleled comfort.
  • Rich leather upper with an adjustable ankle strap for a custom fit.
  • Pillow Top™ footbed with memory foam layer to absorb pressure and conform to the natural shape of the foot.
  • Lightweight, hand-painted polyurethane illusion heel outsole provides traction and durability for lasting quality.
  • 2 1/2" heel.
  • 8.00 oz.
  • Product measurements were taken using size 6. Please note that measurements may vary by size.
  • Questions? Please call 888-927-7670 to speak to one of our Comfort consultants!
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Customer Feedback

Overall Rating:
  • (5 Stars) 60%
  • (4 Stars) 30%
  • (3 Stars) 5%
  • (2 Stars) 5%
  • (1 Stars) 0%
Customer Fit Survey:

Customers surveying this product said...

  • 86% "Felt true to size"
  • 87% "Felt true to width"
  • 77% "Excellent arch support"
Write a Review of This Product

Recent Customer Reviews - 227 Reviews Total

Posted: Nov 18, 2009
Reviewer: Tania C from Tucson
Overall: (4 Stars) Comfort: (3 Stars) Style: (5 Stars)
Shoe Size: Felt true to size Shoe Arch: Moderate arch support Shoe Width: Felt true to width
I recently purchased the Softspots Viola in black. People tell me they look great. A woman stopped me in the grocery store the other day to ask what kind of shoe I was wearing. I like the shoe overall, but I find that the footprint is a little small for me, making them not as comfortable to walk in as I would like. I generally prefer comfort over style, but this shoe has enough of both to satisfy me. Besides, the compliments make up for the minor lack of comfort.
Posted: Nov 14, 2009
Reviewer: from Maine
Overall: (2 Stars) Comfort: (2 Stars) Style: (4 Stars)
These looked very cute on the website. Even though I ordered a narrow they still were too wide for my foot. The leather felt stiff too.
Posted: Nov 12, 2009
Reviewer: Lois from South Jersey
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
Shoes were very comfortable and true to size. The rounded toe was very appealing and the way the heel was molded made it easier to walk on rather than a block heel. Extremely satisfied with these that I also ordered the same shoe in carmel-brown.\r\nThank you Zappos! A continuing and satisfied customer
Posted: Nov 10, 2009
Reviewer: Dawn F from Central British Columbia, Canada
Overall: (4 Stars) Comfort: (5 Stars) Style: (4 Stars)
Ordered this shoe in 8W. I've got a wide foot bed and narrow heels. This shoe is very comfortable. I like the strap as it keeps my smaller left foot from slipping out of this shoe. What I don't like is that the strap is wider than the buckle, and it's tough to get done up on some days (I've had to ask a coworker to help me out on occasion!), but the leather seems to be softening up, so that isn't as much of a problem any more. There just isn't enough cushioning on the foot bed for me to wear them outside on our rough and uneven sidewalks for longer walks, but I did buy them to mostly wear in the office. I like the retro style, and they do seem to appear like more of a wedge than a heel (but I like them enough to have ordered another style from this brand!).
Posted: Oct 25, 2009
Reviewer: from Saint Joseph, MO
Overall: (4 Stars) Comfort: (5 Stars) Style: (5 Stars)
Shoe Size: Felt a half size smaller than marked Shoe Arch: Excellent arch support Shoe Width: Felt true to width
Too Small but Nice Shoe - I really like the styling and the arch support and foot cushion were great. I'm a true 6-1/2 and these were too small. I will probably order again as a size 7.
Read Additional Customer Reviews Below

Additional Brand Information

Comfort has never been so versatile! There's something for everyone with the Softspots line of comfort footwear. From athletic-inspired walkers, to business casuals, to rugged outdoor walkers, Softspots has got you covered in comfort and style. Finally, everyday comfort has arrived in a variety of functional designs.

Softspots feature a rich palette of colors paired with simple yet stylish design elements to produce a charming, classic look. Soft, genuine leather uppers and long-lasting, durable outsoles make Softspots impossible to resist.

If you've never worn a pair of Softspots shoes before, you've never experienced the feeling of true comfort. Softspots shoes are what you've always wanted for a long day on your feet. Whether at the office or spending a day on the town, Softspots makes comfort available to every woman.

Additional Customer Reviews:

Posted: Oct 24, 2009
Reviewer: Treacey N from South Jersey
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
I love these shoes. They are adorable and comfortable. What a concept! I have a small foot and have given up shopping for shoes at a store. Zappos is an answer to a prayer. With unbeatable service and all the shoes I could ever want, you guys rock. Thank you!
Posted: Oct 24, 2009
Reviewer: Treacey N from South Jersey
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
I love these shoes. They are adorable and comfortable. What a concept! I have a small foot and have given up shopping for shoes at a store. Zappos is an answer to a prayer. With unbeatable service and all the shoes I could ever want, you guys rock. Thank you!
Posted: Oct 19, 2009
Reviewer: from California
Overall: (5 Stars) Comfort: (5 Stars) Style: (4 Stars)
I returned these shoes with a heavy heart. I love the look and they are very comfortable. The problem was that I need to be able to wear black hose with them and the beige liner shows through the openings, very obviously, so it would look tacky with anything other than bare feet or nude/beige nylons. I just needed more versatility.
Posted: Oct 5, 2009
Reviewer: Jennifer L from Washington State
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
The shoes are perfect; true to size and very comfortable. The service on this order was unbelievable! I ordered and realized that I had not selected next day delivery. I called to see if that could be changed as I needed the shoes for my father's Memorial Service in a few days. The customer service rep who answered the call was so thoughtful, she found my order, changed the delivery at no charge and assured me that the shoes would be on my door step on Tuesday and they were! As if that were not enough, while she was searching for the order and changing the delivery she asked me about my dad and told me how sorry she was to hear of his death. She reassured me that the shoes would arrive on Tuesday, asked if there was anything else she could do and very kindly ended our conversation. The shoes arrived on Tuesday and a very lovely basket of flowers with a nice note arrived on Wednesday from Zappos.com! The shoes are perfect, the customer care exceptional! Thank you.
Posted: Sep 29, 2009
Reviewer: from
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
Love this shoe. I wear a narrow shoe and I needed something dressy but comfortable. This modified wedge heel fit the bill.
Posted: Sep 27, 2009
Reviewer: Suzanne A from Michigan
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
I have worn these shoes several times and just love them!!! They look great with either a dress or pants. The comfort and support are excellent. I have a tendon problem in my foot so this is very important. True to size.
Posted: Sep 27, 2009
Reviewer: Suzanne A from Michigan
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
I have worn these shoes several times and just love them!!! They look great with either a dress or pants. The comfort and support are excellent. I have a tendon problem in my foot so this is very important.
Posted: Sep 26, 2009
Reviewer: Kathy from Quakertown, Pa
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
I always have trouble finding wide shoes that do not look frumpy. These cute little shoes are so cushony inside, and fit perfectly. I was able to wear them right out of the box - all day (including two walks around the office building at break) with no pinching or rubbing. They look great with dressy clothes, as well as stylish jeans. I have come to the conclusion that I will not waste my time begging the stores to stock stylish wide shoes. I will always buy from Zappos!
Posted: Sep 16, 2009
Reviewer: Lisa B from Memphis, TN
Overall: (4 Stars) Comfort: (3 Stars) Style: (5 Stars)
Shoe is very cute but it runs about 1/2 a size small. I\'m returning my size 8 1/2 for a size 9. Hope it fits because it really is a cute shoe.
Posted: Sep 13, 2009
Reviewer: Shannon d from
Overall: (5 Stars) Comfort: (4 Stars) Style: (5 Stars)
I love these shoes. I searched pages and pages of shoes and these are exactly what I was looking for. I wanted sandals that were dressy, comfortable and gave my feet a little more coverage. Not only that, but I wanted a neutral color that would go with just about any outfit. I really got lucky this time.
Other Brands Recommended by Reviewer: dansko
Posted: Sep 12, 2009
Reviewer: Linda C from New Jersey
Overall: (5 Stars) Comfort: (4 Stars) Style: (5 Stars)
These shoes are adorable and I really love them, but I did have a problem with the toe area. I have what is called "hammer toes" (second and third toe on each foot). What I did was to put the shoes on shoe stretchers for a couple of days,and I also bought what is called "toe bandages". These are made by a company called Profoot. You can usually find the in the foot care section. There are probably other companies that sell them, too. What they are is round soft foam cushions that go around your toes. You can cut them to size. They made the shoes feel very comfortable in that area and there was no more rubbing against the toes. If I had not been able to purchase the toe bandages, I would have had to send these beautiful shoes back!
Posted: Aug 26, 2009
Reviewer: Amy C from Cincinnati, OH
Overall: (5 Stars) Comfort: (5 Stars) Style: (5 Stars)
I have hard to fit, wide feet, and these shoes are stylish and comfortable! I actually have them on right now at work. I love them!
Posted: Aug 26, 2009
Reviewer: from North Carolina
Overall: (4 Stars) Comfort: (4 Stars) Style: (5 Stars)
Shoe Size: Felt true to size Shoe Arch: Moderate arch support Shoe Width: Felt narrower than marked
Wide in the toe, but I adore the way these shoes look, totally gorgeous! The shoe is nice and roomy in the toe, but it cuts in to the middle part of the outer edge of my foot. I bought the W (D) width, but I wish I'd bought the WW (EE). I just didn't think my foot was that wide! I do have a high instep, however. If your feet are wide in the toe area and you don't have a high instep, then the W should be okay, but if you have a high instep or if your feet are wide in the middle part of the foot as well as the toe, I would recommend ordering WW (EE), even if you don't think your feet are super wide. Length feels true to size (I am generally a size 7, and the 7 fits fine in the length).
Posted: Aug 25, 2009
Reviewer: from Florida
Overall: (3 Stars) Comfort: (3 Stars) Style: (3 Stars)
Zappos has the best delivery system ever! It's amazing how fast it is. I am returning this shoe for two reasons: 1. It binds at both sides near the place where the baby toe and big toes end on both feet. 2. The middle part of the shoe's sole is more narrow than the front part (toe box) and it creates a tendency to wobble – especially if you suffer from balance issues to begin with. The upside is, this shoe is comfortable, well constructed and super cute. It looks great with skirts and possibly also cropped and business casual pants. I'm sad this style won't work for me. I have wide feet, size 7 - 7.5 EE. The toe box on this shoe was very roomy. It is nicely cushioned with fair arch support. It has a textured sole, which helps prevent slipping. Heel height is comfortable – but like I said, it feels wobbly when you are walking.
Other Brands Recommended by Reviewer: walking cradles
Posted: Aug 25, 2009
Reviewer: from Richmond, VA
Overall: (4 Stars) Comfort: (5 Stars) Style: (3 Stars)
The fit is very comfortable, even the ankle strap is soft and doesn't rub the skin. Very cushioned footbed. I could wear these for hours right after taking them from the box. Love the saddle brown leather, which seems to be reasonably good quality. These have a sort of retro style with a rounded toe. They are a good fit for my short and wide feet.
Read Additional 207 Customer Reviews

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