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A Happy Zappos Customer Says:

"All I can say is you guys are the LEADERS in customer service!!!! I have been ordering from you for several years now and have been nothing short of overjoyed, but this week further proves my point. Sequence of events: 1/24 - Shoes.com order (early a.m.) 1/25 - Shoes.com shipment confirmation 1/26 - Hoping order will arrive on 1/29 (paid for 2-day air on "Wednesday" but didn't actually ship until Thursday) 1/25 - Zappos.com order (late a.m.) 1/25 - Zappos.com shipment confirmation 1/26 - Zappos.com order DELIVERED!! (FREE SHIPPING) 'Nuff said!! Now if there was a way I could receive notification whenever you received new shipments in my shoe size I'd NEVER have to look elsewhere (wishful thinking). From a woman who LOVES beautiful shoes but HATES Department Store/Mall shopping, keep doing what you do. I'm LOVIN IT! "

, Jan 29, 2007

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