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A Happy Zappos Customer Says:

"Dear Zappos, I just want to email you to let you know how impressed I am with the level of service provided on my recent order. The fact that you took it upon yourself to upgrade our shipping to overnight really goes a long way. Normally when a company says they are upgrading shipping it means to 2 or 3 day shipping. When I saw the package today I was just surprised and wanted to let you know I sincerely appreciate the service and want to let you know that although this was my first ever order with you, you have now won a customer for life. Keep up the great work… "

Dov S., May 20, 2008

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